Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8893 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2020 — Rated 10 out of 10 by V.R. Zerorez Tri-Cities
What do you like about our products and services?

Quick, quality, and friendly
Report a concern   June 14, 2020 — Rated 8 out of 10 by S.B. Zerorez Tri-Cities
What could we do to improve?

It seems to me that cleaning our carpets made the stains stand out more. Not sure why that would be.
Report a concern   June 14, 2020 — Rated 10 out of 10 by Cristinel Lungu Zerorez Tri-Cities
What do you like about our products and services?

Excellent work!
Report a concern   June 13, 2020 — Rated 10 out of 10 by Pam Puckett Zerorez Tri-Cities
What do you like about our products and services?

Great technician. Polite, personable and very conscientious. Great value for the price.

Report a concern   June 13, 2020 — Rated 10 out of 10 by A.L. Zerorez Tri-Cities
What do you like about our products and services?

Professional fast and friendly service.
Report a concern   June 13, 2020 — Rated 10 out of 10 by Bill Dvorak Zerorez Tri-Cities
What do you like about our products and services?

Our Zerorez Guy was very polite patient and Easy to work with, He did a great job cleaning our carpets and removing stains made by our 3 children in the house. I am very happy with my clean carpets.

Report a concern   June 11, 2020 — Rated 10 out of 10 by D.L. Zerorez Tri-Cities
What do you like about our products and services?

The young man that did our carpet was very good and did an outstanding job.
Report a concern   June 11, 2020 — Rated 10 out of 10 by J.N. Zerorez Tri-Cities
What do you like about our products and services?

What I like the best was Jeremy from Zerorez Tri- Cities. He was a friendly, knowledgeable Technician that knew what he was doing and did the job in a timely fashion. The Zerorez product seemEd to be very good. The job was well done and looks really good I would highly recommend them.
Report a concern   June 9, 2020 — Rated 10 out of 10 by A.S. Zerorez Tri-Cities
What do you like about our products and services?

All
Report a concern   June 9, 2020 — Rated 10 out of 10 by C.V. Zerorez Tri-Cities
What do you like about our products and services?

Great customer service and amazing job on our carpets and rug
Report a concern   June 7, 2020 — Rated 10 out of 10 by N.M. Zerorez Tri-Cities
What do you like about our products and services?

I was very pleased with Zerorez! Their employee was prompt in arriving, very pleasant and ready to get to work. He did a great job. Will recommend Zerorez to friends and family.

Report a concern   June 7, 2020 — Rated 10 out of 10 by Linda Cummings Zerorez Tri-Cities
What do you like about our products and services?

Your technicians are well trained and with your procedures our carpets are not soaked.

Report a concern   June 7, 2020 — Rated 10 out of 10 by Liz Rodriguez Zerorez Tri-Cities
What do you like about our products and services?

Great Results

Report a concern   June 6, 2020 — Rated 9 out of 10 by G.F. Zerorez Tri-Cities
What do you like about our products and services?

Did a good job!
Report a concern   June 6, 2020 — Rated 10 out of 10 by Cecilia Larios Zerorez Tri-Cities
What do you like about our products and services?

Alex, the technician who cleaned our carpet, did an outstanding job. She was quick, thorough, and professional. She explained the process before she began and assured that we were satisfied with her work when she completed the job. I have used Zerorez twice since I purchased my home and both times have been 100% satisfied with their work.

Report a concern   June 6, 2020 — Rated 10 out of 10 by Tei Hinkson Zerorez Tri-Cities
What do you like about our products and services?

We were very pleased with the job Qugley did on our carpets. We will be using you again and will tell people about your service.
Report a concern   June 5, 2020 — Rated 10 out of 10 by P.C. Zerorez Tri-Cities
What do you like about our products and services?

My carpets always come out clean and the guys are always pleasant and professional.
Report a concern   June 5, 2020 — Rated 9 out of 10 by Keith Deaton Zerorez Tri-Cities
What do you like about our products and services?

Good job yesterday and two brothers were excellent. Thanks!
Report a concern   June 5, 2020 — Rated 3 out of 10 by D.B. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

The rug and chairs still look dirty.
It took a day and a half for rug to fully dry.
I would like them to be rewashed.
Report a concern   June 4, 2020 — Rated 10 out of 10 by D.B. Zerorez Tri-Cities
What do you like about our products and services?

Clean rugs and your employee was so nice, and very professional. I will ask for him again.
Report a concern   June 3, 2020 — Rated 10 out of 10 by Dinah LeDuc Zerorez Tri-Cities
What do you like about our products and services?

Jeremy was very polite and did a great job on our carpets.
Report a concern   June 3, 2020 — Rated 9 out of 10 by Matthew Billings Zerorez Tri-Cities
What do you like about our products and services?

Very thorough cleaning. Cleaner went over everything with multiple devices and processes.

Report a concern   June 2, 2020 — Rated 10 out of 10 by J.C. Zerorez Tri-Cities
What do you like about our products and services?

The technician came back out and cleared out a smell for us at no extra charge. Great job!
Report a concern   June 2, 2020 — Rated 10 out of 10 by L.L. Zerorez Tri-Cities
What do you like about our products and services?

They did a great job
Report a concern   June 2, 2020 — Rated 10 out of 10 by H.B. Zerorez Tri-Cities
What do you like about our products and services?

Each time I have gotten my carpets cleaned by Zerorez the technician has been very professional, thorough and my carpets always come out cleaner than I had imagined they would. I will continue to use Zerorez and would recommend them to all my friends.

Report a concern   June 1, 2020 — Rated 10 out of 10 by S.B. Zerorez Tri-Cities
What do you like about our products and services?

Timely and knowledgeable.
Report a concern   May 31, 2020 — Rated 10 out of 10 by Stephanie Bradbury Zerorez Tri-Cities
What do you like about our products and services?

Quig did an amazing job! Very thorough! Our carpets have never been so clean!
Report a concern   May 30, 2020 — Rated 10 out of 10 by K.D. Zerorez Tri-Cities
What do you like about our products and services?

Great customer service!!
Report a concern   May 30, 2020 — Rated 10 out of 10 by S.R. Zerorez Tri-Cities
What do you like about our products and services?

I love that there isn’t any chemicals! The tech was friendly and efficient!

Report a concern   May 30, 2020 — Rated 10 out of 10 by C.R. Zerorez Tri-Cities
What do you like about our products and services?

competent, pleasant,

reviewed room areas before and after work was done.

appreciated updstes from the iffice during the window of arrival time

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