Customer Testimonials
Friendly, helpful and respectful Trek team members!
Bicycle and helmet
Knowledgeable, good selection of products and a well maintained store.
Their service department is top notch. They were quick to service my bike and very friendly. Nice people to work with.
Very friendly and helpful! came to get my innertube replaced, could not be happier with the service. Costs very reasonable.
Great inventory, helpful staff, this team goes above and beyond. As I was practicing clipping in and out w my new shoes the tech helping out was on the ground looking at my shoes and clips giving me feedback and checking adjustments. Thank you.
Rob, Corey and Sam were all wonderful. Sam, the technician knew exactly what I needed on the bike once I explained my concerns. He was thoughtful, helpful and extremely competent. I highly recommend this store.
You sell good quality bike equipment and accessories.
Professional and friendly service! Always the best!
Great service department.
I absolutely love this Trek store! The customer service is outstanding and they have some of the best bike staff members around. Huge shoutout to Damian, Sam and Corey- they are the best!
Service was Friendly and Fast!
The customer service team was incredibly helpful and respectful.
Great. Service
Service was excellent
Really quick and knowledgable service. Well supplied store
Great customer service
Great service and very knowledgeable staff. I highly recommend Zion Cyclery!
Very knowledgeable & prompt service for my e- bike!
Always find what I need. Helpful and friendly sales staff.
Corey was very knowledgeable, patient, and helpful. Helped fit the right bike size and positions for me. Explained the new bike features very thoroughly. Will definitely be back for future purchases.
I’ve been going to Zoom Cyclery for many years. And every time I was in, they are always very helpful. Great service!!
Your service is number one and has been for many years. the staff is very knowledgeable. I always look toward to coming in.to have work done or purchase items
The sales and service staff at HP Trek are extremely knowledgeable and friendly. They have become my primary store/supplier for my bike purchases, components, maintenance, gear and supplies. In the past, I have been to and purchased product and service from several other bike stores in Lake County and have had average to bad experiences. I am very happy that I walked into HP Trek last year and had a conversation with KC, Corry and Rob RE servicing 2 bikes that I had already purchased. In the last year, I have purchased 3 bikes, 2 carbon wheel sets, 4 sets of tires and not to mention maintenance on the 5 bikes that I/we own. They have done an outstanding job in guiding me with purchase, servicing my bikes and assisting all my bike needs!!!!!
Efficient and friendly service.
Everyone was very friendly, helpful and knowledgeable.
Really solid technitions, good customer service from everyone.
Good inventory and great service, always someone there to greet and help out If they don't have an answer, there is plenty of other staff there that does.
Although the bike I bought from you guys has been nothing but problems, you have fixed everything quickly and under warranty.
Staff is always very helpful and friendly. I always recommend Zion Cycleey to friends and family, always find what I need when I shop there.