Customer Testimonials
I haven’t bought any of my bikes here but wouldn’t use anyone else for service. I wanted to support my local shop by purchasing locally but don’t trust there tech folks. Very friendly and knowledgeable staff here and latest repair was ready same day while I took a ride on another bike. If I ever feel that I can afford a really top notch bike Zion is where I’ll go.
You did a good job that others tried with about nine hours in trying to fix my problem. You already have a number of people we know.
Damian is very helpful and i totally trust him and his work.
Friendliness of the staff and speed of service.
Staff was friendly and was able to take care of me in a short amount of time.
Service and repair was quick and professional.
Friendly service and good pricing.
The team had great knowledge to help me with my new bike needs. I took my bike for a ride a few times already and have no regrets. Everyone did a great job.
Very professional staff, I always have confidence that they will provide great service.
I like Zion Cyclery. It has a nice selection. They ordered my tubeless valve stems and texted me when they arrived. I will be back.
Friendly, family, orientated, professional
You have a beautiful store inside. It’s the nicest Trek store I e ever been in. The staff are very friendly, knowledgeable & professional. Everyone treated me like family! I definitely will recommend your store to family & friends even though I live up in Northern Wisconsin. I know I’ll be back to visit sometime to pop in to say “Hi” or pick up new accessories.
Debby Denis
Crandon, WI
Dependable always
My favorite LBS! All the techs are very professional and good at what they do! Highly trusted.
Very professional and informative on answering questions
great looking store - well stocked - informative employees.
The people are amazing
They are truly bike people
the staff there is always the best. very helpful and polite!
Excellent service and fair pricing.
Helpful, responsive, didn't try to sell me what I didn't need.
Everything!! Nikko and the whole staff are Great!!
I’m from Milwaukee, and I make the trip down to Zion because I trust them so much. Highly Recommend Zion Cyclery!
Fantastic service very knowledgeable and friendly staff. Coolest bike store in Chicagoland. Did a fantastic job on my tubeless tires and other services. Ill be back!!
Friendly,honest and knowledgeable.
Was looking for a bicycle that I saw on the TREK website and Zion had it in stock. Nikko answered all my questions. I have put 20 miles on it since I bought it yesterday. Happy with the purchase
My bike was ready asscheduled.
This store had a part in stock that no other store had!
The service at Zion Cyclery has always been fantastic! We will continue to service our bikes there and refer our friends and family.
Torsten was excellent. Answered my questions even before I had a chance to ask. He arranged for my bike to be boxed and shipped. He even took me to a local eatery while I waited for my ride! Keep him! He is worth double what you pay him!!!
Very knowledgeable staff
Quality maintenance work and good selection of products.