Customer Testimonials
Friendly, courteous service. Knowledgeable staff.
Knowledge
Great service and friendly staff
Well designed, sturdy. Knowledgeable staff!
Expensive, but excellent service. I bought a helmet from them. The sales person took a lot of time helping me choose helmet and instructing me on how to adjust it and to wear properly. I had trouble opening and closing regular clasp. He recommended a magnetic clasp that works great and is easier to handle. I was impressed with the service!
Great bike shop
Very professional mechanics – they know what they're doing.
Just took the Domaine for a test ride and the new cassette is brilliant!! Good advice on gear selection from your tech. It’s going to make a difference!!
Best cycle shop in Illinois!
The Team at Trek Highland Park are knowledgeable, friendly, professional and helpful.
I recently brought my bike for a tune-up and they helped me evaluate what was needed.
The process was fast and easy. Thanks Trek for great service!
The people
Great professionals that know about bikes.
Your service area is great - extremely knowledge and friendly staff.
The knowledge of the staff and quality of the products
Patient with my questions, helpful with shipping my bike to an international race! Great you are open on Sunday! Worth the drive.
Quick and attentive service
Knowledgeable
Friendly
Informative and helpful!!
Y'all do a great job in a reasonable length of time.
There is a good selection of bikes to choose from for the beginner to the more advanced serious riders. I like the people and service here. Always friendly and helpful. Highly recommend.
Torsten was incredibly helpful, courteous, and knowledgeable. I would definitely recommend your store based on his professionalism and that of your other staff.
Service is good.
Always great customer service the team is knowledgeable and always helpful.
Everyone at Zion cyclery is helpful and passionate about what they do. Awesome!
This store has everything you need for riding, road, gravel..in all seasons. They have a great staff that listens to your needs and follows through in a professional manner to get you on the road as a beginner or back on the road if you experience bike issues. This is where I purchased my road bike and they know how to get it prepared for cycling events They did a great job with bike fitting so I can maximize my performance. I recommend Trek HP to all my friends and other cycling enthusiasts.
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Very nice store and lots of style bikes an accessories
I expected to leave my rim for several days for repairs. Loved the fact it was fixed immediately and I could ride that day.
The online experience was smooth and simple, inventory was accurate at the store, and I was able to get my bike pretty quickly. Very easy transaction overall.
Friendly staff that helped me with exactly what I needed.
I picked up my bike for a servicing, and the tech added a bracket for a bike lock while I waited. It took a little effort to get it right, but he handled it, no questions asked!