Customer Testimonials
Staff and service are very friendly and helpful.
Good people that want to do right for the customer. Inventory is well-managed - they have what you need in stock.
Trek of Highland Park went above and beyond during a recent warranty claim, getting my bike repaired in a timely manner. Torsten and the crew were very professional. After the service work Corey had me scheduled for a bike fitting to complete the experience and get me to a dialed fit.
Thank you, guys!!!
Jon Seebeck
excellent service department and friendly staff.
Morris the one who assist me is very helpful
Very nice shop and layout. Staff is very friendly and helpful. Products are top notch. Purchased a Santa Cruz Nomad here because wanted the shop support to back up the bike.
All the bike mechanics are knowledgeable and great.
Great information came from our salesperson.
Torsten was incredibly thorough, knowledgeable, and helpful. Cost was fair.
Excellent mechanics and service. I am new to Highland Park, so I have not purchased a bicycle at there store, but have had my Specialed Robeaux completely rebuilt and annually maintained by Trek with great success.
Good group of guys working here they know there stuff about bikes for sure.
Thank you!
Highly knowledgeable and attentive
Bought my bike there great bike I love it. Very helpful when I came in
Very friendly service. And honest. Thank you for offering good ideas with repairs and upgrades.
Called about a new saddle, salesperson was extremely helpful and knowledgable. Did a great job explaining the differences between two saddles. Explained the process for a saddle purchase as well. Salesperson was able to hold both saddles for me until I could get into the store to make my decision.
The combined knowledge of the staff! Great team! Always helpful
I had fresh sealant added to my tubeless wheels. The rear valve had sealant clogging it. It took a few minutes to clean the old sealant. My wheels were fixed in about 15 minutes. I had a friendly conversation about tire pressure. I'll be back
Service was great informative and very polite people working there
Knowledgeable and helpful
friendly, professional,
Great service and great staff
Customer personal service is the best
Always love going to the HP Trek. They are always so helpful and go above and beyond. They are very knowledgeable and helpful.
Great service, friendly staff
Great Team- the Service Department is one of the best in the area.
Best variety of accessories and apparel in the area.
Very professional and courteous customer service. The service desk quickly diagnosed the repairs needed for my bike and provided an accurate estimate. Repairs were completed as promised on schedule.
Awesome! Thank you highly recommended!
Always great service. Friendly, timely and quality work. Take care of their customers.
Great customer service and friendly. Knowledge with all parts and lots of nice accessories. Definitely would recommend