Customer Testimonials
The technicians at the Trek Store always give me a clear explanation of the services and parts that they are recommending for my bike. Their work is high quality and it is always a pleasure to do business with them!
Had my bikes serviced and was able to do it all very easily w Torsten. Super efficient and totally trust his expertise!
Great service and depth of knowledge.
Great service
I had a Retul fit a few years ago, and recently started having pain in my right foot. I went back to have them check my fitting. All was good but they recommended new insoles and adjusted the float on my right cleat. On my next ride, I had no more foot pain. So happy that they took the time to listen to my issues and make adjustments.
Service is excellent. Fast service and fixed the first time. Knowledgeable staff.
As usual the mechanics did a great job tuning my Townie and install a new chain, brake cables and pads. Trek remains my first go to for all things bike related.
Prompt great service
Great products and knowledgeable and friendly staff!!!
The tune up service was excellent. A derailleur problem was corrected and the bike was ready the next day. Definitely will be coming back for service here.
I like you guys! I’ve bought a few bikes, had a few fits and spill a lot of money in Trek HP. It’s kind of like hanging out in a Porsche dealer.
I have bought three bikes from trek in highland park -
One of the MAIN reasons I continue to buy bikes from them is their customer service- their customer service exceptional-also their knowledge is excellent- they are super honest - don’t hesitate to buy a bike from trek highland park
They had what i needed, and shipping was fast but a little high for a small part.
Great bikes and nice people
Superior customer service from an experienced staff. Thanks, Reed Oliff
Top of the line product from Trek and best in the industry accessories and brands to go with. But most importantly the staff is patient, knowledgeable, and trustworthy.
Quick service and done correctly the first time. I've been using Zion Cyclery for 20 years and I have never had to return a bike after service because something was not working correctly. Top notch mechanics, very knowledgeable and friendly. Highly recommended
Friendly knowledgeable, and made sure I was satisfied.
Great service
Great service. They either have the part or order it right away
I came in to purchase a Trek Checkpoint that the Highland Park store said Zion had in stock. As soon as I walked in Niko asked me what he could help with and assisted me from start to finish with the purchase. He was patient with the amount of questions I had and very knowledgeable. I really enjoyed working with him and loved the atmosphere of the store.
My favorite Trek store
The employees are the best
Customer service is always great there!
Bikes are high quality and service is quick and thorough
Neko is very helpful!
Extremely knowledgeable
Very prompt and accurate
Professional, qualified and transparent technicians. I trust them to do an excellent job servicing and repairing my bike.
Store has excellent choices of bikes.
Very knowledgeable and friendly staff.