Customer Testimonials
The people at Trek Highland Park are friendly and knowledgeable. I worked with them over several weeks to design the bicycle that I wanted. They were able to help me navigate a parts shortage and a decision where I did not have good knowledge. The resulting bike exceeded my expectations.
Excellent service from experienced mechanics!
The store is fantastic. The employees are very knowledgeable and professional. I’d recommend it to anyone that’s into cycling!
Excellent service
Good service.
The gentleman who helped me was a pro. He knew bikes and he was also a pleasant
Excellent service. Did the repairs while I was waiting. Friendly staff. Will be back.
People are knowledgeable and friendly
This is about the third time I’ve been there in the service is awesome. I’ve been to many bishops in the city of Chicago. There is not another bike shop compare to your Guy service especially when you walk in. They might be busy working on other bikes. They make sure when they see you they greet you and you what can they help you with answer all your questions I will always recommend you guys, thank you for your service on my bicycles
People where very helpfull
service was great!
Very knowledgeable people
Friendly and knowledgeable but never condescending
I like the professionalism and expertise of the service techs. They know their craft and are careful with my bike. They will call to confirm any additional work that they see needs to be done. They make sure that all work is done to accepted standards and my bike is always improved after their work.
Great customer service!
been riding my brand, new Trek , E bike, and it is sensational, extremely stable, very comfortable, electrical assist is extremely coordinated, have nothing but good things to say about this bike, and Zoe, who helped me was more interested in having me find the right bike than making a sale and that’s rare and I would recommend Trek Highland Park and Zoe to anybody and I think my wife wants to get the same bike that I just bought. See you soon Zoe for bike number two. Thanks again!
Very nice sales people
Very helpful
Good with young kids
Maurice was very friendly and helpful. He helped me find the right bike for me. The verve 3 disc is a real nice bike. I didn’t bike for many years. It was exhilarating the first time I used it!
Everyone is always so helpful
Awesome!! The whole experience was incredible. Bought a bike for my son.
Great service
Very friendly, knowledgeable & accommodating staff.
Overall, I had a great experience working with KC on my bike fit. Incredible attention to detail! I’ve already recommended your store to others in the city!
Friendly, helpful staff.
Good knowledge. Friendly service. Wide inventory
Knowledgeable staff in all areas of the store.
The friendly knowledgeable staff in the store bends over backwards for you. I can’t say enough. If you need a little adjustment. No problem for the staff. This is what supporting local is all about, you want to return the favors. They make it so enjoyable to come in there !!
Expert services and consistent professionalism
Top products, fantastic service. I’ll be a returning customer. Damian was absolutely outstanding.
The help picking out a new bike was great. Also, I only let the mechanics at Zion Cyclery touch my bikes.