based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like being able to easily speak with a live person when I call.
They are always around to answer a question.
Always get my answer. Usually wait on hold a while, but I know it's worth it in the end because I ALWAYS get my questions answered.
The staff is second to none! Their quick response, patience, helpfulness, professionalism and knowledge are much appreciated.
Prompt, courteous service.
The variety of programs available & the training offered.
Comprehensive education opportunities, designation programs, and leadership developement.
Way too expensive. There needs to be a way to cut expenses so dues aren't so high...
The professionalism, the automation, advance technology applications overall knowledge level of staff members.
You always have the answers to my questions.
The services are available when I need them. If I need tech support, I am able to access pretty simply. Good experience overall. Thanks!
an office located in Arlington Heights...very convenient.
easy to manuever
Great Response
Training and response to issues
I have the benefit of living in Arlington Heights and get to pop into the Mainstreet Office if I ever have questions, want to pay invoices or buy Sentrilocks...the AH Mainstreet staff are always so friendly and very willing to help. I've also always enjoyed any classes I've taken with Mainstreet (Lynn Madison is an amazing presenter). If I have an online question, the response time is prompt, and the website gives me everything I could possibly need! Thanks!
Everyone is doing a great job!
very knowledgeable and helpful
make any transaction quick and convenient
Quick responses to my questions and needs
Educational class and seminars.
They are responsive
Training and data
I am a huge fan of all the educational opportunities the board offers for a reasonable price in a comfortable enviornment.
Knowledgeable, friendly, helpful
friendly and personal
Professional, Friendly
Keep the good work up.
I AM AN AGENT. My WIFE HAS BEEN AGENT FOR 40 YEARS. She would like to help as an assistant. But you folks said no unless you pay full fee. That's why I am sick and tired of you folks thinking about only putting money in you pocket and show no loyalty.
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Great opportunities for education, Friendly staff, convienent website. Thank you!

You offer so much and you are always evolving and embracing technology. Love the Help Desk too.