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based on 21249 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the Fee is forcing me to give up my license. There must be ways to reduce the fee. For part time realtors like me it is very difficult to keep paying all these fees without making any money.
I know that you provide a lot of services but there should be a way to pay per service so that for less active realtors like me can afford to stay as your member.
Name removed
Did the price go up? It seemed higher than last year. I just wondered why. I would appreciate hearing the reason.
Thanks,
Name removed
I went through an arbitration process once after a complaint with another Realtor. I thought the whole arbitration process was handled like a joke. Instead of the arbitration being focused on the complaint of the other Realtor's actions, the questioning revolved around my personal finances. My husband and I were humiliated at the arbitration, as our personal business had nothing to do with the other Realtor's inappropriate actions regarding the advertising of the property post-sale. She was later slapped on the wrist for a short time, which really meant nothing to anybody. I would never bother to recommend someone go through MORE for a formal complaint.
Staff is always available & pleasant.
More variety in classes offered is good
Prompt, friendly and helpful responses
Hard working dedicated and professional staff that is ready to help its members at any point in their career.
Professionalism
Most everything except getting overwhelmed with auto emails
Quick, prompt, lots of classes.
You didn't. I am just a new agent and figured everyone has to go through you.
The low annual fees when compared to the Chicago Association of Realtors.
Sponsor more LOCAL board functions that are geographically convenient for northern members
Very proactive and good customer service.
Everyone is very helpful and nice over there. My only thing that I still am not happy with is the Sentrilock one day codes...I now have to have two lockboxes on my properties to allow my stager, photographer, cleaning companies ect...to have access to the property. I have never abused my sentrilock and have to pay for the agents who have...Sentrilock is more secure since the code only lasts one day where as a numeric box the code stays the same. I believe we should be able to only have to use one box and have the ability to give the people that work for/with us on the properties access by that box.All of the other boards still allow one day codes...instead of taking it a way from us there should have been something worked out here. I have thought of joining another board soley so I can use my sentrilock boxes for there intended use.
Friendly professional services.
I like the many classes/information that you offer. I don't think enough memebers are taking advantage of it.
Different payment options for dues. Monthly or quarterly would be easier for a lot of us smaller agents. While we know that they are always due in December and should plan for it, getting hit for $500 at the beginning of Christmas is very difficult for a lot of us.
Is there a way of posting our future payment with our credit card number with intentions of having you post it closer to the December 1st date?
Stop automatically adding RPAC dues to my account.
Great customer service and quick responses.
Quick Response, Professional
Always- always- always- available, courteous, friendly and accommodating to whatever the need is. Everyone treats you like you are a friend and that they know you on a personal level. What a wonderful organization.
You didn't disappoint me. All of my associates are already members of the Board. :)
Have a great day!!
They are always on top of everything. Friendly and courteous when you need help.
Regular education, courteous and helpful staff.
Thank you for your services!
The entire staff seem to go out of their way to help all the members.
Quick and professional services. Thanks
The employees at the board should remember they work and should be supporting the members. Without us there would be no need for them. Better communication and and perhaps a friendly helpful voice would be better them being made to feel we are bothering them or creating work. It is in fact we are creating them work because again, with out there is no need for them!

Always available to answer my questions!!