Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21164 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2014 — Rated 10 out of 10 by J.J.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything was handled professionally, quickly, and service was friendly.
Report a concern   October 29, 2014 — Rated 9 out of 10 by M.N. Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet does answer your questions and helps you if you need it.
Report a concern   October 29, 2014 — Rated 9 out of 10 by S.R. Mainstreet Organization of Realtors®
What do you like about our association services?

range of services, price
Report a concern   October 28, 2014 — Rated 10 out of 10 by K.O. Mainstreet Organization of Realtors®
What do you like about our association services?

I love the response received from inquiries. I feel like the association is there for me and not vice versa. I like the classes as well. BUT I dont like being sold anything in the classes.
Report a concern   October 28, 2014 — Rated 10 out of 10 by J.C. Mainstreet Organization of Realtors®
What do you like about our association services?

User friendly and easy to navigate.
Report a concern   October 28, 2014 — Rated 5 out of 10 by T.O. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I was told that my account would be updated and the first time late fee would be waived. Neither were done and I almost had a $250 fine from MRED due to lack of photos on a listing that I could not access. Hoping this does not happen again.
Report a concern   October 28, 2014 — Rated 10 out of 10 by E.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Great customer service very helpful personnel.
Report a concern   October 28, 2014 — Rated 10 out of 10 by L.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Responsiveness to questions. Friendly staff.
Report a concern   October 28, 2014 — Rated 10 out of 10 by Lainey Lang Mainstreet Organization of Realtors®
What do you like about our association services?

THERE HAVE BEEN MANY IMPROVEMENTS AND THEY ARE HUMEROUSLY KEEPING US INFORMED OF THESE.
Report a concern   October 28, 2014 — Rated 9 out of 10 by D.C. Mainstreet Organization of Realtors®
What do you like about our association services?

THE EFFICIENCY
Report a concern   October 28, 2014 — Rated 10 out of 10 by K.L. Mainstreet Organization of Realtors®
What do you like about our association services?

I can call and usually get an answer to my question immediately. I also like the education provided, I need to take more advantage of this.
Report a concern   October 28, 2014 — Rated 10 out of 10 by John Long Mainstreet Organization of Realtors®
What do you like about our association services?

Friendly staff and helpfulness of services
Report a concern   October 28, 2014 — Rated 10 out of 10 by Ashley York Mainstreet Organization of Realtors®
What do you like about our association services?

Lots to offer in terms of classes and CE and also use of technology :)
Report a concern   October 28, 2014 — Rated 9 out of 10 by Gibson Fagan Mainstreet Organization of Realtors®
What do you like about our association services?

They are prompt, knowledgeable, and cheerful.
Report a concern   October 28, 2014 — Rated 10 out of 10 by Frank Orrico Mainstreet Organization of Realtors®
What do you like about our association services?

Always quick professional responses to any questions.
Report a concern   October 28, 2014 — Rated 8 out of 10 by J.B. Mainstreet Organization of Realtors®
What could we do to improve?

Had some difficulty with the people in the Sentrilock department. Did not respond to messages left and did not give me the information I was requesting.
Report a concern   October 28, 2014 — Rated 10 out of 10 by John Hybl Mainstreet Organization of Realtors®
What do you like about our association services?

staff, service and cost value
Report a concern   October 28, 2014 — Rated 6 out of 10 by L.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

It would be hard to recommend MOR to a friend or associate who wasn't making Real Estate their full-time career. Many people get their licenses in evening and weekend classes and since most of our customers also work during the day, real estate is often not a 9 to 5 business. Offering classes and webinars almost exclusively during traditional work hours without remote access that could allow members to attend remotely and not have to drive to an office or even log in and follow along on their lunch break has made it hard to enrich my real estate career without having to abandon my day job.
Report a concern   October 28, 2014 — Rated 10 out of 10 by R.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick prompt and knowledgeable
Report a concern   October 28, 2014 — Rated 10 out of 10 by L.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Education offered and support
Report a concern   October 28, 2014 — Rated 9 out of 10 by C.W. Mainstreet Organization of Realtors®
What do you like about our association services?

constant available training
Report a concern   October 28, 2014 — Rated 10 out of 10 by John Pontarelli Mainstreet Organization of Realtors®
What do you like about our association services?

Always there for us, and always very helpful ! !
Report a concern   October 28, 2014 — Rated 10 out of 10 by J.D. Mainstreet Organization of Realtors®
What do you like about our association services?

You are prompt on answering questions.
Report a concern   October 28, 2014 — Rated 10 out of 10 by B.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Friendly staff
Report a concern   October 28, 2014 — Rated 10 out of 10 by D.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Personalized and very attentive service
Report a concern   October 28, 2014 — Rated 10 out of 10 by Marylou Scala Mainstreet Organization of Realtors®
What do you like about our association services?

Your customer service, classes, and your personnel is the best! If it wasn't for Latrice Rone, I wouldn't know where to be. She is so helpful and considerate!
Report a concern   October 28, 2014 — Rated 10 out of 10 by J.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet does a good job with education and all-around services.

With that said, it's surprising that Mainstreet would also make the awful, ridiculous, and detrimental decision to ban one-day codes. Agents are forced to get around this by using alternative methods. When these other methods won't work for that situation, our clients lose showings and other agents laugh at us for being so incompetent as to not even be able to show a house we're trying to sell.
Report a concern   October 28, 2014 — Rated 10 out of 10 by Velda McKnight Mainstreet Organization of Realtors®
What do you like about our association services?

Good Morning Mainstreet,
In the time that I have been a member of Mainstreet I have experienced a team committed to helping its members reach their goals. I have taken many classes in the pass and intend to take more classes in the future. Regina Jordon and the education team are Fabulous. Regina has kept me up to date on classes that I knew I was interested in taking and classes that I knew nothing about. She has coordinated with other boards to ensure that my desires were realized into accomplishments. I found myself without access to a Sentri lockbox ( I forgot my key at the office :-( ). Regina connected me to Teresa and she walk we through until my ipad gained me access, Teresa never complained about my multiple calls back to her. When I called Sentri directly they were not Helpful at all. When the client expects to see a property and you can't get access, it is not a good day. Thank you Mainstreet Team, I Appreciate your assistance. Peace and Blessings! Velda V. McKnight
Report a concern   October 28, 2014 — Rated 9 out of 10 by S.E. Mainstreet Organization of Realtors®
What do you like about our association services?

Always answer my questions.
Report a concern   October 28, 2014 — Rated 10 out of 10 by M.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet had their members in mind when making decisions. Their staff truly cares about our success. I'm impressed with the programs and services offered. Would highly recommend. Best board in the country.

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