based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tools
Training
Facilities
Friendly in person, great educational opportunities, great HelpDesk
Great programs, CE, people, committees.
Making your emails look a little bit more prominate on the email, I have passed over an email from you many times and almost missed dates for paying bills etc.
They Get back with you when there is a problem with answers to your questions. The educational department is very Quick to answers question about the continuing education program. Everyone is very knowledgeable in every department
You always keep us up to date with the real estate market.
I appreciate the efficiency and kindness with which Main Street issued a new Sentry Card when I misplaced my existing card.
It would be nice to have a Board location farther west than Downers Grove....
When calling for help, I know I will get the information I need.
Your staff is great.
Friendly, knowledgable staff... always willing to help.
efficient
I'm not disappointed but what would i recommend you for unless it was another agent.
I've called a few months ago to have my email changed. It didn't happen.
Then, I had to call twice last week & it was finally done. The first time I called last week during business hours, no one answered. I left a message which no one returned.
Mainstreet is always quickly responsive to questions and requests. Always helpful, accurate and informative.
Focus on members and their needs
The Staff is knowledgeable, friendly and on time! The organization of classes and communication is outstanding.
Support
I love the fact that you are always looking for better technology for us. I highly recommend the training that is offered to us. You make us feel safe and confident in what we do.
Why would the association have a $500 bill due just before Christmas? Why can't that be spread out $100 or $150 over a couple of months?
The people are so friendly and helpful. The amount of classes offered are perfect for the newbies or us "old timers" getting back into the business.
Training, organized website, helpful
The staff is pleasant and helpful.
Depth of knowledge and quick response. Innovativeness.
efficient
When I have questions I always get help ASAP.
I'm new but I am vey impressed by all the classes, programs, etc offered by the Board
Have always been helpful and friendly.
Education and Website information.
very friendly,helpful and I like events and educational seminars.
Everyone is very friendly and quick to respond to any questions we call about.