based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Help is always clear and politely given.
I'm not sure how I would recommend the Organization anyway. If you are a Realtor in the region, you don't have an option. With regard to the service, it is fine, but I don't sense a strong commitment to benefit Realtors other then to enforce regulations. The fees also come at a bad time of year.
You are thorough and organized.
Major decissions over years have been made without member input. Specifically my best examole of a worst case was the conversion to Sentrilock's electronic lock boxes years ago without member choice. Then subsequent failure of the same boxes now out of warranty needing to be replaced at a considerable cost. The attitude is clear. They are old. What did you expect? deal with it!
I have been an office manager through the whole process. Still remember the change was announced as a matter of fact and membership could do nothing to change the decission. It's a prevailing attitude that we need to be told what is right for us.
Vendors are constantly being selected without membership input. We are told not asked.
Very knowledgeable staff.
Organized, lots of programs
Very experienced and really like your trainers.
I haven't always been given good answers when I have made an inquiry. For instance, how do I put the sale of a business without real estate, but with a sublease, into the MLS? I list quirky properties that don't always fit the mold. I also would like the option of listing a property in more than one category, like a farm that had a residence, agricultural land and a used car lot.
You don't disappoint at ALL. I just don't ever have the opportunity to recommend it.
We call association we get answer right away and we need not call many time to get answers.
We can always able to answer.
Very organized and always accessible to answer questions
Wide variety of info, training, etc. available to support us and help improve our businesses.
Professional staff working for all of us all the time.
The staff has always been helpful and the classes are presented by very knowledgeable instructors.
MORe has a broad range of services and training and treats agents as valued customers.
prompt attention to situation
Professional and knowledgeable
easy to register for classes
I had a very pleasant and professional experience, on my last visit. I was there to pay my d yearly membership fees, and to get a print-out of my 2014 expense payments. The representative from the payment dept. was very helpful. I commend the association for peole like her. Thanks again!
Don Last name removed #212021
Illinois Premier Homes
I don't generally talk to people looking to join an association
The courteessness of your staff
They way they work with to keep you in business.
Effectively communicate with commercial brokers to build a stronger commercial realtor base
My experiences with Mainstreet have been limited, but very positive. I don't have any complaints or recommendations to make at this time.d
I like the weekly emails from more with training opportunities and great real estate related articles.
GREAT
the people, always very nice and always helpful. I like taking classes and that the classes are free or only $10.....I think that is why the turnout is so good. I think the employees from the people answering the phones to staff in person for class are all really very good.
Main Street is very patient and understanding with all your questions.
Prompt response to all concerns.
Convenient and very helpful