- Phone: 630.324.8400
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based on 21248 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, knowledgable staff... always willing to help.
efficient
I'm not disappointed but what would i recommend you for unless it was another agent.
I've called a few months ago to have my email changed. It didn't happen.
Then, I had to call twice last week & it was finally done. The first time I called last week during business hours, no one answered. I left a message which no one returned.
Mainstreet is always quickly responsive to questions and requests. Always helpful, accurate and informative.
Focus on members and their needs
The Staff is knowledgeable, friendly and on time! The organization of classes and communication is outstanding.
Support
I love the fact that you are always looking for better technology for us. I highly recommend the training that is offered to us. You make us feel safe and confident in what we do.
Why would the association have a $500 bill due just before Christmas? Why can't that be spread out $100 or $150 over a couple of months?
The people are so friendly and helpful. The amount of classes offered are perfect for the newbies or us "old timers" getting back into the business.
Training, organized website, helpful
The staff is pleasant and helpful.
Depth of knowledge and quick response. Innovativeness.
efficient
When I have questions I always get help ASAP.
I'm new but I am vey impressed by all the classes, programs, etc offered by the Board
Have always been helpful and friendly.
Education and Website information.
very friendly,helpful and I like events and educational seminars.
I found the staff very helpful and accomodating.
I'm concerned about rising dues!
User friendly.
All the services that the association offers are great and very helpful to us the Realtors. Its a great opportunity to gain knowledge of the business, it help us do our job much easier and relay all that knowledge to our costumers in order to service them better and gain better trust among them, and so we can continue serving and making good sales which in term would benefits us the Realtors.
EVERYTHING!!! The classes are extremely timely and informative and the staff couldn't be more helpful!
Nobody ever seems to answer a phone anymore. All you seem to get is voice mail and always have to wait to have a question answered. Not real great for a member friendly board. Used to be much better.
great customer service
Simple and to the point.
You send the large yearly bill out during the holidays. Merry Christmas
When calling for help, I know I will get the information I need.
Your staff is great.