based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Access and attitude of those providing services throughout the organization have been improving over the years.
Response time
Reduce the fees!
Everyone is always pleasant and willing to help.
you did not disappoint but who would I recommend you to. only real estate agents would use your service and they know you.
It is available when I make a call
you didn't - appraiser dues should be reduced
Prompt response to needs, grate instructors, fair member's fee, convenient locations.
The attitude of the people at MORe.
They are always available to answer our questions. And even when they seem like ridiculous questions, they are always courteous & helpful.
Yes.
My husband and I are both licensed. He stopped in Tinley yesterday to pay our dues. First he had to wait over 1/2 hour to be helped because the person there was on the phone and no one else was there. Secondly, he paid for our dues as one payment but we were charged 2 service fees? Why because he was told that is how it is done....for a lousy $10 I think that is pitiful considering we always pay on time and to be this petty.....he was told next time do it online......well, that is fine but we wanted to pay it together as one bill not separately. I just think that really is not what should be done to any member. Our dues were paid and we are penalized for paying.....Go figure.
Sentrilock told me that it was Mainstreet that eliminated the 1 day code.
Not being able to provide a 1 day code for another agent, appraiser, contractor, etc. is
a headache. There are times when you can't always be there or the property is not just in your town. Having to be there to let someone in is not always easy as you may think. The one day code on the sentrilock box must come back. I preparing just to switch over to the combo boxes. Seemed like just a way to force all agents to buy into the system; however, many still did not.
You did not disappoint me...after 13 years of membership I'm not sure what I get? Access to the MLS and a place to take CE...
Friendly, current, high communication,informative.
Up to date, accurate, informative
Follow up when there is a concern, I get a call and action.
The staff is very helpful, knowledgeable & always friendly.
You are always available to answer any questions I have regarding real estate.
You had Sentrilock take away the one day codes, a functionality the lock boxes still have but we are blocked from using. These codes were a key reason that I was ok with the conversion to sentrilock.
Services and classes that are offered. Quick resolution to any problems you might encounter.
Keeping me updated .
Knowable.
Very convenient to use, always there to stop in and answer questions..
Well I am a appraiser and I love that I get all the same information as the realtors receive.
Very easy to use. Great training
Have classes, events etc closer to the Libertyville location. Seems everything is far west
Fees are too high, not doing enough to help change this.
Reliable and complete
Great website. Good information