Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21250 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2014 — Rated 8 out of 10 by C.J. Mainstreet Organization of Realtors®
What could we do to improve?

At this point, I am not aware of needed improvements for Mainstreat Organization of Realtors.
Report a concern   November 19, 2014 — Rated 10 out of 10 by M.A.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet offers many more programs for education and Career Development than other associations.
Report a concern   November 19, 2014 — Rated 10 out of 10 by Thomas Pilafas Mainstreet Organization of Realtors®
What do you like about our association services?

Its a great association that I've embraced to help expand my business and personal friendships.
I always try to keep the recommendation within MORE. Great job!
Report a concern   November 19, 2014 — Rated 0 out of 10 by S.T. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

unhappy with the decision that was made regarding the non use of the one day code on the Sentri lock boxes. And the fee of a special assessment.
Report a concern   November 19, 2014 — Rated 9 out of 10 by Thomas Smogolski Mainstreet Organization of Realtors®
What do you like about our association services?

Answer questions in a timely manner
Report a concern   November 19, 2014 — Rated 9 out of 10 by Richard Criscione Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet is very well run, I always feel confident recommending Mainstreet as a board.

Rick Criscione
Broker Owner
CRIS Realty
Report a concern   November 19, 2014 — Rated 10 out of 10 by P.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the variety of classes and the responsiveness of everyone I interact with at the association.
Report a concern   November 19, 2014 — Rated 2 out of 10 by L.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

To be very honest, I feel like we are a burden. By nature, we do not have a choice in choosing the association and i feel like member service is lost. Prior to real estate, I came from an association that worked hard to attract, serve and retain members. The difference in attitude is clear here. Specifically, when we have questions or concerns, calls are not returned or they staff is curt and borderline rude. I get realtors are a unwieldy bunch but customer service is lacking. Maybe more incentives for good service?
Report a concern   November 19, 2014 — Rated 9 out of 10 by L.M. Mainstreet Organization of Realtors®
What do you like about our association services?

That normally I am able to contact someone immediately to get an answer to my concerns or questions.
Report a concern   November 19, 2014 — Rated 8 out of 10 by N.T. Mainstreet Organization of Realtors®
What could we do to improve?

Figure out a better way to use the Sentrilock system. Our inability to generate one day codes and the fact that card renewal is every day gives us less of an advantage than competing boards such as NSBAR. Everything should be uniform.
Report a concern   November 19, 2014 — Rated 10 out of 10 by T.P. Mainstreet Organization of Realtors®
What do you like about our association services?

convenient and easy to use
Report a concern   November 19, 2014 — Rated 10 out of 10 by M.P. Mainstreet Organization of Realtors®
What do you like about our association services?

I like having quick access to forms on your site. Everyone I've spoken with when I've called has been friendly, efficient, and helpful. The app could be better. It would be very helpful to be able to see my transactions.
Report a concern   November 19, 2014 — Rated 10 out of 10 by J.D. Mainstreet Organization of Realtors®
What do you like about our association services?

I like how the shows are so well attended and how each realtor must visit each booth. There's great participation by both realtors and affiliates.
Report a concern   November 19, 2014 — Rated 8 out of 10 by T.S. Mainstreet Organization of Realtors®
What could we do to improve?

Reduce your feed
Report a concern   November 18, 2014 — Rated 10 out of 10 by W.S. Mainstreet Organization of Realtors®
What do you like about our association services?

QUICK RESPONSE,
SATISFACTORY RESULTS AND ANSWERS.
STRONG BACKUP .
Report a concern   November 18, 2014 — Rated 10 out of 10 by Michael Mondello Mainstreet Organization of Realtors®
What do you like about our association services?

Staff
Report a concern   November 18, 2014 — Rated 10 out of 10 by Linda Hallstrom Mainstreet Organization of Realtors®
What do you like about our association services?

Wide variety of CE courses & excellent instructors.
Quick, respectful responses from your staff when asking questions about sentri-cards, services, etc.
Report a concern   November 18, 2014 — Rated 10 out of 10 by J.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Haven't really used it yet.
Report a concern   November 18, 2014 — Rated 7 out of 10 by F.A. Mainstreet Organization of Realtors®
What could we do to improve?

If another agent complains about another not returning calls as far as showings and so forth. Please talk to other agent first to get their of the story before imposing warnings and notices. I find it disturbing when an agent accuses and has no merit. Especially, when the board sides with that person right away without any knowledge and agent complaining has nothing better to do.

The association to their credit works hard to solve issues. By far this is the best association I have been part of and I would highly recommend Mainstream.
Report a concern   November 18, 2014 — Rated 7 out of 10 by C.P. Mainstreet Organization of Realtors®
What could we do to improve?

I would like to have your Arlington Heights office to have a store again..It was very convenient for a lot of agents up here in the North+Western burbs...
Report a concern   November 18, 2014 — Rated 10 out of 10 by Julie Brown Mainstreet Organization of Realtors®
What do you like about our association services?

You are a very client friendly organization, I sincerely appreciate your quick response to my questions.
Report a concern   November 18, 2014 — Rated 10 out of 10 by C.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the newsletters. I like how easy it is to navigate on your site.
Report a concern   November 18, 2014 — Rated 10 out of 10 by Patricia McCracklin Mainstreet Organization of Realtors®
What do you like about our association services?

friendly and fast service with a smile!
Report a concern   November 18, 2014 — Rated 4 out of 10 by M.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I ma very disappointed in the manner that decisions are made that affect the entire population. Namely the Sentri-lock issue. But there have been other issues where the board makes decisions and we as members are not aware until it's already written in stone.
Report a concern   November 18, 2014 — Rated 10 out of 10 by M.W. Mainstreet Organization of Realtors®
What do you like about our association services?

Availability
Report a concern   November 18, 2014 — Rated 3 out of 10 by C.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

The lack of one day code problem is affecting all of our listing. Realtors are now using combo boxes that are not safe & the seller's have no idea how much they have been compromised. Mainstreet should send a notice to all of our seller's explaining their position.
If I could change to a different board, I would
Report a concern   November 18, 2014 — Rated 10 out of 10 by J.M.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Love the free seminars and reasonably priced CE classes. I also like the website and email updates.
Report a concern   November 18, 2014 — Rated 10 out of 10 by Brian Moore Mainstreet Organization of Realtors®
What do you like about our association services?

Amazing training opportunities! - Extensive group & individual sessions covering topics key to life & business success.
Report a concern   November 18, 2014 — Rated 10 out of 10 by B.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Very informative and strong protective policies for realtor and client.
Report a concern   November 18, 2014 — Rated 8 out of 10 by R.H. Mainstreet Organization of Realtors®
What could we do to improve?

none you guys are doing a great job

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