based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sent on the 23rd of November ... NEVER RESPONDED TO:::: WHY WOULD I RECOMMEND TO A FRIEND? RAMONA AND PAT ROCK... THE REST???
Hi, I went to pay my $505.00 2015 dues that are to be paid on December 1st, and it shows that it’s OVERDUE FOR 30 DAYS? How is that possible when we’re not even into the 4th week of November? Also, I’m unclear as to the $35 special assessment dues and the various components that make $505 turn into $610.00.
Can you please offer an explanation as to: 1. Overdue? 2. Special assessment? Thanks much.
Recommending Mainstreet to a friend or associate is just not a subject that would come up. It is not that Mainstreet did anything to disappoint.
it's not that you've disappointed me. it's just that you have the market cornered. there is no need for me to recommend your high fees or your PAC which does nothing at all for appraisers like myself.
i value the access to MLS info -- it's necessary for appraisal work, but outside of that, there is little value to me personally in your presence.
As far as I know, there are no other options for Realtors or Real Estate Appraisers to use MORe. Do we really have a choice?
Keeping us informed of business changes
Very informative and current information to help us do our job as realtors better
helpful when having a problem
Everyone is very helpful & caring. Provides good seminars, courses for continuing education & training.
As the industry loses agents due to a variety of reasons, especially after the 'bust' of 2008 the associations did not lessen our burden, in fact it creased fees and dues. I don't really know where my money goes that I give to this association and another that I belong to. I participate because I have to not because I want to. You should do something to change that sentiment as I think I speak for many of us. And to be specific--in my almost 22 years of being a real estate agent/Realtor I don't think I have ever had the 'opportunity' to 'recommend' More or any other association-. To the mainstream agent, it is a necessary evil. Only the individual practitioner not associated with any major RE brand can afford the luxury of foregoing an association affiliation. And, I don't think disappointed is the proper term the way you used it--more like resignation as in "resigned to being a member of More." Want to make me happy--slash the dues in half, tell IAR they don't need that albatross of a building in Springfield (it never should have been built), sell it and make better use of their existing resources.....and most of all....tell NAR to stop playing with the numbers.....consumers are savvy enough now to be able to see thru the smoke and mirrors about how 'great' the economy is. A little honesty would go a long, long way.
consistent communication, updated material, latest technology
I like the continuing ed classes offered. And its nice to get a reminder to submit payment for invoices.
Informative.
Ease of Use.
Very helpful and easy to navigate web site..
the reminders about due payments, class offerings, updates about training
The payment site was a bit confusing for someone who just wants to pay a simple bill...doesn't seem to flow very well.
You are extremely professional! Each member of your team has been trained to help you even if it is not their department. That says a great deal about your leadership, from the CEO on down. Keep up the good work!
Judy Stowe
Relevant classes and top-notch customer service.
Resources available to assist with career
I like how Lynn Madison fights for our real estate rights.
easy to do
I like everything from the cost savings for membership to the education that this organization brings not only to a Realtor but to the community. MainStreet has time and time again proven to be an important part of both.
Friendly - Always willing to help
The question leaves me confused and uncertain. So the 5. Why would I recommend MORE to a non-Realtor friend or business associate? For clarity, is the question asking me if I would recommend MORE to a non member?
Courteous and friendly MORE employees who are knowledgeable and available to answer questions and give direction. Also like the convenience and variety of classes offered for both agent designations and Continuing Ed license requirements.
Always very responsive to any questions or issues.
The initail sign-up was not a consumer friendly experience. I did give feedback about my negatiuve experince but no one contacted me.
I may not be utilizing my membership to its full capacity.
Really need a payment plan for dues. While we all know that they are due Dec 1 and should budget for that, it is not always feasible and to have that amount of money due right before Christmas is very frustrating. I used to be a member of Fox Valley and we paid monthly which included our dues, MLS and Sentrilock. It made life so much easier. And with today's technology it could be automatically be drawn every month. Just a suggestion. Thank you!
Friendly people
MORE has More benefits and More training than any organization