- Phone: 630.324.8400
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based on 21251 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Communication level is outstanding/superior service to members
Emily Plummer in Professional and Ethical Practices answered her phone immediately and answered my question clearly and completely, even taking the time to confirm her information against the published standards. She was very pleasant and helpful.
MOST OF MY FRIENDS ARE MEMBERS. NO DISAPPOINTMENT AT ALL.
Very efficient and up to date. Always improving.
FORMS
You make everything easy.
Great Source of Data
People were very nice
Your service is very prompt.
People are knowledgeable and friendly.
There's always want to take advantage of them there is time to do
I am new and I didn't realize there was a choice. I am still not sure if there is a choice. I am pretty satisfied with Mainstreet.
Cortney Barnard was very helpful in answering my questions
Answered my question quickly - certainly knows the rules! Thanks so much!
Nancy Letourneau
Re/Max Properties
Western Springs, IL 60558
Mainstreet is up on the latest technology. They are always improving and updating member services. They have ongoing classes to assist us in becoming and remaining professionals in the industry. Even though I don't take advantage of all the different apps/services made available to us, they are there for me.
Education
Prompt service!
YOU NEED TO ALLOW US TO GIVE OUT ONE DAY CODES. IT IS TOTALLY INFURIATING THAT WE CAN NOT DO THIS. IF I WERE STANDING FACE TO FACE WITH THE LEADERSHIP IT WOULD BE VERY DIFFICULT TO KEEP MY COMPOSURE AND NOT USE PROFANITY TO EXPRESS HOW UPSET I AM WITH THIS. IT IS UNCONSCIONABLE. PLEASE FORWARD THIS MESSAGE TO THE HIGHEST AUTHORITY IN MAINSTREET IMMEDIATELY.
I like the services that are provided and the people who support them. I'm always greeted with a friendly voice when I call and it seems who ever I'm calling is happy to assist me.
As always your team is professional,kind and understanding!! Very grateful to have you all on my team!
Quick answers to my questions, always polite and helpful.
Fast service
Provide up to date information
Seminars to stay up on changes.
If I have questions, they are usually answered promptly.
The web site is a mess, bad interface!
The education, love that it's available in every form on just about anything you need help with! User friendly web site with a wealth of up to date information. Friendly helpful trainers and staff.
Always satisfied
Staff

EASY TO UNDERSTAND AND PERTINENT INFO