based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
efficiency knowledgeable staff
Quick well informed responses to querries.
Quick responses and accurate answers...
QUICK RESPONSE ANSWERS TO PROBLEMS THAT ARISE AND HELP WITH ISSUES!
LIKE EARLY REQUESTS FOR THE LARGE DUES DUE IN DECEMBER THAT MAKES IT EASIER TO DEAL WITH THE AMOUNT OVER A LONGER PERIOD OF TIME!
I HAVE HAD MANY QUESTIONS ANSWERED WITHOUT ANY ISSUES AND QUICKLY!!
I LIKE THE WARNINGS OF FINES BEFORE BEING FINED - IT HELPS WHEN THE BROKERS ARE BUSY AND SOMETIMES OVERLOOK SOMETHING AND ARE NOT PUNISHED WITH A FINE!!
Very easy to navigate the website.
education
Well run, easy to use website
location
All the training classes and you keep us informed. You are easily accessible and always helpful. Thanks
good
more hands on training with more advanced notice
Always helpful no matter what is asked.
Very Helpful with all my questions
Professionalism
Neither. I see the prices keep going up and The service is fair. Except the board does do a lot of traveling I am told
the upgrades made to the MLS, the available resources, the educational classes offered and the helpful staff available to assist!
I could not pay my bill online because there is no way to update the expiration date on my credit card. There is also no way to remove or add a credit card. I had to call. She took my payment, but I still have to fill out a form for updating the information.
A great reference library and resource for the support of my business.
Move to Arlington Heights
Easy to use online tool, classes available, information
I know you are busy and like to respond to customers, but what do you do when you have a customer on the phone and another call comes in? I sense a level of anxiety when I interact with mainstreet personel.
You love Jeeeeezus
Good support system.
All of the people involved in this organization have always been so helpful. Great training tools as well!
I like the fact that I have easy access from my compute or phone. Very professionally designed web service! And extremly helpful staff when ever I needed help.
Like the training and the trainers that's provided.
Excellent, programs, education and staff
The cost
very responsive

I have always enjoyed polite helpful service