based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very happy to receive the voice mail notice for my bill payment. I usually try to pay when I receive them. This one I let slip and probably would have received a late payment if I had not received the voice message reminder.
This is only one very small example of the many services that show that MORE is looking out for their members.
Wow, I just (like a minute ago) phoned your offices and told the nice woman who answered the phone how wonderful I thought it was that we had an automatic phone system that reminded me to pay my quarterly dues. I interact with soooo many organizations that claim that I'm important while keeping me on hold, or just seem to put up with whatever, MORe and all employees that I've EVER interacted with seem like friends or family that really care! I'd be willing to bet that turn over is low because everyone seems to enjoy there jobs. Usually, when I phone, I'm phoning with a problem, they are always solved with grace and humor. Thanks.
I haven't been a part of the association long enough to answer. Thank you!
As an appraiser, The NAR and local Realtor Organizations force us to pay as much as huge Realty Firms, take our money and then use it to fight us politically. I could not recommend these organizations to anyone other than Realtors whom also have little choice.
fast and friendly
Easy to get answers to questions. Great variety of training classes.
Professional, caring, always looking to improve.
Easy access to tools and benefits.
Miss the convience of the store
Just joining but the initial process was very easy, and I have heard there are many advantages to this board
comprehensive
Everything,
Please reconsider the one day code for MORE agents...Find another way to require agents to be required to purchase a sentrilock card to participate in the showing of local properties
It's not a matter of disappointing me. I just don't know why I would recommend MORe. If someone would like to become a Realtor in our area, they have to join. It's like asking whether I would recommend NICOR gas to a friend. What other choice is there? If they want gas service (or, in this case, to sell real estate), that's what you do.
Cost
When ever I call about something, which is rarely, I am always certain that I will have to leave a voice mail. I find the fact that the call is never answered annoying.
Thank you,
First name removed
Quick responses
Professional
Classes, market data & legal updates
Improve phone etiquette and customer service.
Less costs for beginner realtors.
Services our timely, informative and readily available.
not on cutting edge, reactive not proactive.
What I like about association services is that it is very knowledgeable about what realtors need to do their job in an ever changing real estate market.
I love the wonderful staff & support!
I've had nothing but issues trying to pay my fees on time and if I get charged a late fee, I will rethink my membership. It should not be this hard to pay a fee online when I've never had a problem with any online payments.
Staff is friendly, and processes are streamlined.
I am not happy I pay sentrilock dues and now have to purchase sentrilock lock boxes at an additional cost. While some agents got theirs for free. My fee has stayed the same and I now get less benefits. Very unfair.
Supportive and always helpful. Classes are well done and informative.
Awesome customer service!