Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21251 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2015 — Rated 8 out of 10 by J.V. Mainstreet Organization of Realtors®
What could we do to improve?

Quarterly fee statements.
Report a concern   September 21, 2015 — Rated 10 out of 10 by Michael Doran Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful. Easy to use website for office and personal updating and paying of bills.
Report a concern   September 21, 2015 — Rated 10 out of 10 by K.T. Mainstreet Organization of Realtors®
What do you like about our association services?

lotsa information! ez to use the website....
Report a concern   September 21, 2015 — Rated 10 out of 10 by V.O. Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent response to my inquiry.
Report a concern   September 21, 2015 — Rated 10 out of 10 by Evelyn Seals Mainstreet Organization of Realtors®
What do you like about our association services?

Just about everything. Especially the way you stay on top I issues and provide information and updates to us.
Report a concern   September 21, 2015 — Rated 7 out of 10 by B.K. Mainstreet Organization of Realtors®
What could we do to improve?

Fees to be a member are extremely high. I'm not sure why? Would help to have fees spread through year.
Report a concern   September 21, 2015 — Rated 10 out of 10 by Lubomira Gutt Mainstreet Organization of Realtors®
What do you like about our association services?

quick & professional answers to my questions
Report a concern   September 21, 2015 — Rated 10 out of 10 by Noreen Hays Mainstreet Organization of Realtors®
What do you like about our association services?

I have never been a part of another Realtor association, but I can't imagine one more organized, user-friendly, and all-encompassing. I have consistently been thrilled with the level of service and professionalism this association has shown.
Report a concern   September 21, 2015 — Rated 9 out of 10 by J.K. Mainstreet Organization of Realtors®
What do you like about our association services?

personalized
Report a concern   September 21, 2015 — Rated 9 out of 10 by David Bovyn Mainstreet Organization of Realtors®
What do you like about our association services?

Always quick to respond to questions!
Report a concern   September 21, 2015 — Rated 5 out of 10 by M.R. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Change lock box code policy. Increase fines for giving out codes to $5000 with 6 month loss of MLS privileges.
Report a concern   September 21, 2015 — Rated 10 out of 10 by Cynthia Maka Mainstreet Organization of Realtors®
What do you like about our association services?

very friendly and informative! =)
Report a concern   September 21, 2015 — Rated 10 out of 10 by D.M. Mainstreet Organization of Realtors®
What do you like about our association services?

great material and services
Report a concern   September 21, 2015 — Rated 10 out of 10 by Maria Wildoer Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt responses, polite and friendly personnel.
Report a concern   September 21, 2015 — Rated 9 out of 10 by T.E. Mainstreet Organization of Realtors®
What do you like about our association services?

Gret classroom offering and helpful staff.
Report a concern   September 21, 2015 — Rated 10 out of 10 by L.M. Mainstreet Organization of Realtors®
What do you like about our association services?

You can get support and questions answered
Report a concern   September 21, 2015 — Rated 8 out of 10 by B.M. Mainstreet Organization of Realtors®
What could we do to improve?

I am happy with your service but I am a member because my brokerage is a member. So I don't think I could tell you how to improve.
Report a concern   September 21, 2015 — Rated 10 out of 10 by D.A.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent help with questions or issues. Prompt response when leaving a voice mail. Very professional & know their stuff.
Report a concern   September 21, 2015 — Rated 10 out of 10 by D.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful and patient.
Report a concern   September 21, 2015 — Rated 10 out of 10 by M.F. Mainstreet Organization of Realtors®
What do you like about our association services?

THE HELPFUL STAFF....
Report a concern   September 21, 2015 — Rated 9 out of 10 by C.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Friendly, available and informative.
Report a concern   September 21, 2015 — Rated 7 out of 10 by J.H. Mainstreet Organization of Realtors®
What could we do to improve?

charge less
Report a concern   September 21, 2015 — Rated 5 out of 10 by S.F. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Not allowing one day codes for Sentrilocks. Never really understood why this process stopped. Make things right...allow one day codes or an electronic alternative. Thanks for asking the question.
Report a concern   September 21, 2015 — Rated 8 out of 10 by K.J. Mainstreet Organization of Realtors®
What could we do to improve?

Nothing at this point
Report a concern   September 21, 2015 — Rated 0 out of 10 by M.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

In the age of technology, Mainstreet's technology continues to suffer. You need to improve your user experiences with technology. For example, when using the MLS, why can't I open a second window. This lack of ability hampers my efficiency and effectiveness.
Report a concern   September 21, 2015 — Rated 9 out of 10 by Sally Powers Mainstreet Organization of Realtors®
What do you like about our association services?

I have always had great support from the staff, and I think they have gone above and beyond when problem solving for me.
Report a concern   September 21, 2015 — Rated 5 out of 10 by L.A.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

So many dues and fees, it's hard to be positive after just paying another invoice!
Report a concern   September 21, 2015 — Rated 10 out of 10 by Timothy Conway Mainstreet Organization of Realtors®
What do you like about our association services?

Always able to help with my concerns or questions. Thank you.
Report a concern   September 21, 2015 — Rated 10 out of 10 by J.R. Mainstreet Organization of Realtors®
What do you like about our association services?

took care of my problem
Report a concern   September 21, 2015 — Rated 10 out of 10 by M.I. Mainstreet Organization of Realtors®
What do you like about our association services?

Professional manner

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