Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21248 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 23, 2024 — Rated 10 out of 10 by J.G. Mainstreet Organization of Realtors®
What do you like about our association services?

I think the ability to be able to "chat" with an associate is great. Questions are answered so quickly now.

Report a concern   October 23, 2024 — Rated 10 out of 10 by Lenetta DeLacy-Johnson Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet is always available to answer my questions, the staff is knowledgeable, friendly and patient, the services that they provide phenomenal. If I have questions about classes, events , sentrilock sales , a representative is available to assist me.

Report a concern   October 23, 2024 — Rated 10 out of 10 by Kenya Williams Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet has the best staff and services around. They have the best forms and the absolute best educational services.

Report a concern   October 22, 2024 — Rated 10 out of 10 by Susann Rhoades Mainstreet Organization of Realtors®
What do you like about our association services?

efficiency and classes offered for cintinuing education

Report a concern   October 22, 2024 — Rated 10 out of 10 by J.E. Mainstreet Organization of Realtors®
What do you like about our association services?

Quality, professional leadership and staff

Report a concern   October 22, 2024 — Rated 10 out of 10 by L.N. Mainstreet Organization of Realtors®
What do you like about our association services?

The services provided, CE Education classes are phenomenal, and assistance is always available.

Report a concern   October 22, 2024 — Rated 7 out of 10 by K.L. Mainstreet Organization of Realtors®
What could we do to improve?

Reduce fee a little bit.

Report a concern   October 22, 2024 — Rated 9 out of 10 by P.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Helpful answering my questions

Report a concern   October 22, 2024 — Rated 0 out of 10 by T.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I am an appraiser. Mainstreet offers nothing for appraisers other than access to the MLS. This is provided at the same cost as it is to realtors. Charging us for everything else which provides zero benefits is atrocious.

Report a concern   October 21, 2024 — Rated 10 out of 10 by S.E. Mainstreet Organization of Realtors®
What do you like about our association services?

I am a secondary member of Mainstreet with Three Rivers being my primary. I really like the way forms are kept up to date and class/info provided about said forms.

Report a concern   October 21, 2024 — Rated 10 out of 10 by K.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Usually very helpful

Report a concern   October 21, 2024 — Rated 10 out of 10 by K.V. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything accept the price!

Report a concern   October 19, 2024 — Rated 7 out of 10 by L.B. Mainstreet Organization of Realtors®
What could we do to improve?

I asked for assistance with a change of address. I was told that I would receive an email with a change of address form. I never received it. Now I must call again to request a form, complete it and send it back hoping that the person does not forget to send it again.

This is so archaic. Why can't this be done on line when I log it?

Report a concern   October 18, 2024 — Rated 8 out of 10 by J.F. Mainstreet Organization of Realtors®
What could we do to improve?

expensive

Report a concern   October 18, 2024 — Rated 10 out of 10 by A.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick and helpful response

Report a concern   October 16, 2024 — Rated 5 out of 10 by B.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Seem to be a closed nit group and other suggestions and opinions don't matter.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Janelle McCarter Mainstreet Organization of Realtors®
What do you like about our association services?

By far better than the association we used to be in. The amount of available training is awesome.

Report a concern   October 16, 2024 — Rated 9 out of 10 by S.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Wide range of training; Easy access to training materials and webinars.

Report a concern   October 16, 2024 — Rated 10 out of 10 by J.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt responses to questions

Report a concern   October 16, 2024 — Rated 10 out of 10 by Karen Kramford Mainstreet Organization of Realtors®
What do you like about our association services?

Having real people answer the phones and prompt chats with transcripts. The sign-in is quick, effective, and welcoming at events and classes.

Report a concern   October 16, 2024 — Rated 3 out of 10 by W.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I don't feel I benefit from using this company other than using the MLS. I really feel like I throw away more than $1,000 a year paying fees for use of the MLS. It's truly wasteful.

Report a concern   October 16, 2024 — Rated 9 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Membership support is prompt and always helpful.

Report a concern   October 16, 2024 — Rated 0 out of 10 by S.G. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Cost waaaay too much for such little value

Report a concern   October 15, 2024 — Rated 10 out of 10 by Stacie McGlone Mainstreet Organization of Realtors®
What do you like about our association services?

You offer current information in a clear concise way making it easier for us to do our job and be up to date

Report a concern   October 15, 2024 — Rated 10 out of 10 by Denise Orrico Mainstreet Organization of Realtors®
What do you like about our association services?

Organized Association
Informative emails
Help available when needed

Report a concern   October 11, 2024 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Always I depend on you. Thank you

Report a concern   October 10, 2024 — Rated 0 out of 10 by H.E. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I don’t feel this organization is worth anything—-I have watched more fraud, and Agents do more harm to the public with NO Consequences —you do not impose any rules, fines, etc.— you – and that you will fine for —-ridiculous —I feel that the national Association of realtors sold us out years ago to Zillow and truthfully, I am no longer interested in being a part of this organization—after 30+ years -– holding our MLS hostage is criminal and I think that agents are waking up

Report a concern   October 10, 2024 — Rated 2 out of 10 by J.G. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I have been a member for 37 yrs-

Never have I felt /experienced that the DuPage Board/Mainstreet empire truly made the most of the opportunities of what it could be

I’ve attended NAR broker conferences and have connected with top NAR staff.

Our industry is NOT Is NOT!!!! Supported by in the trenches aware people

It went from lunch ladies to less effective visionaries

Report a concern   October 9, 2024 — Rated 9 out of 10 by J.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Opportunity to attend professional meetings.

Report a concern   October 5, 2024 — Rated 9 out of 10 by N.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Everyone at the association wants to see you succeed. They genuinely care about knowing what they can do to help and support you!


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