- Phone: 630.324.8400
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based on 21248 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is friendly.
You didn’t disappoint me. You do your job fine, but it’s a monopoly system so I don’t see why I would “recommend” you. Any realtor in my area basically has no choice but to use you.
Very accessible and approachable,
It the best
I enjoy calling the hotline for clear, quick answers on MLS questions. The staff is very helpful.
Helpful staff and willingness to help and guide
I think the overall increases in dues, is very high
You can call in for an answer to a question and you talk with an knowledgeable person
Plenty of webinars when something new is introduced. Superb customer service on the phone!
Helpful and friendly
The association services that are provided have helped me tremendously in my business. Whenever I have a question, I can always find the solution within the services. Everything is made simple and easily to locate.
Why do you always have to wait to the last screen?Before you pay to opt out of Optional. Those should be options that you should present as soon as you View statement pricing. It makes it look like your organijason.Is trying to have you overlook removing those options. But as an organization you guys are phenomenal.And have great staff that are always supportive
I appreciate having CE at convenient locations, quick responses to questions, and desire to continue to improve the services and site.
Better communication. Particularly with regard to the NAR lawsuit
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The education offered & your support team. They are always helpful & friendly.
I am most impressed with the training and education services provided by Mainstreet. I have been a Designated Managing Broker for many years and always take my CE classes through Mainstreet.
What don't I like? Mainstreet has everything and then some, PLUS there are numerous services Mainstreet offers that many times I don't even know I need but once I realize what I'm missing out on I sign up and I'm all good...
And even better, all of the people @ Mainstreet are the friendliest & most helpful ever. Nobody ever leaves you hanging.
I always receive prompt, courteous and professional assistance!
Love John Gormely and Kate Sax. True leaders and true partners.
Friendly, responsive, professional, knowledgeable
I don't feel it helps in any way, besides using the MLS which you really don't need for a search anymore.
MLS association.
Staff is friendly and easy to work with. Questions always answered promptly and all sites function well.
Pretty much everything...I like the CE instructors...
The service that is provided is top-notch. I always get a call back quickly and every interaction is very friendly.
I usually get my questions answered quickly and correctly.
constant emails regarding unpaid dues not due til December 1, constant annoying solicitation for RPAC donations without any account for the collected funds, purposely designing your website in a way that makes it difficult to remove the unauthorized donation for RPAC added to everyone’s account withy any member’s permission or agreement to do so.
EASYTO WORK WITH.
We are out in Sandwich. That makes it difficult to have the time to drive to Downers Grove or any of the other sites for classes. I do not feel that the things you do for realtors has any effect on us out here. When you get out to these small towns, lots of things are different. I have been in real estate for 30 years and watched changes. I have sold in St. Charles and Naperville. Being out here I have sold in Coal City, Walnut (an hour west of Sandwich), and West Dundee. If I have needed help most of the time, Main st tried to help. I haven't asked often. Last year for some reason was the worst of my 30 yrs. I had one closing. This year I got sick and was in the hospital for an extended time. I have not had a closing this year, partly because of that. Dues are very expensive when you are not making much money. I am under contract right now with the first closing of this year. Hopefully everything goes well. I just paid my dues for Dec 1st and it is really frustrating that we are "forced" to pay a "donation" even as low as $25. Being forced nullifies the word "donation". Thanks for letting me voice this opinion.
Friendly staff. Always willing to help.