Customer Testimonials

The staff is always willing to help and make the experience a great one. The shop has a better inventory than some others during the pandemic.

Timely service

Staff was most accommodating and perceptive of my needs. Turned out they were smarter than me

I didn’t need an appointment. I could walk in and drop off my bike for warranty and repair. It was ready in a few hours.

Everything!

Friendly and knowledgeable staff and great inventory

Bike was repaired in a timely fashion and works well.

Yes.

Chris, who serviced my son’s bike could not have been nicer. Even my 8 year old said “he was the nicest person ever, mom”. Great experience!

Service was top notch! I wish we lived closer so this could be our #1 shop. I’ll be sure to write reviews online to encourage others in the area to visit! Excellent experience, can’t thank Chris enough.

Sam was awesome!! My bike is great and all issues were resolved!!

bought an electric Trek bike. The Customer service is outstanding.

EVERYTHING!

Quality items and a knowledgeable staff

Customer service was the best I've ever experienced

Full range of bikes, knowledgeable staff, friendly and personable while listening to questions and concerns was important to my wife and I. I did not feel pressured into a decision one way or the other.

You guys are great--friendly, helpful, knowledgeable. Always happy to walk through your door.

♥️♥️♥️ You guys!!!
The same attentive customer service I’ve grown to appreciate so very much .. along with the team.. you’re professional knowledgeable and hands down fun!

quick, knowledgeable, courteous,

Very friendly and accommodating! Perfect experience buying a bike for my son!

Even though you were very busy on a Saturday morning my arrival was acknowledged and then someone helped me right away. My returned item was handled quickly and a suitable replacement found.

All the employees were very helpful and friendly. One took the time to show my son how to fix a flat tire and lubricate the chain all while doing a tune up on my son’s bike.

Your willingness to work through a problem with a bike and give experienced based decisions.

I had an older bike and no one tried to sell me a new bike and they helped me upgrade it to like new condition.

Everyone was very helpful and willing to share their experiences. Will definitely return to the store!

Doug was very helpful adjusting my new Allant+ 7S!

Great selection of accessories which Michael installed while I waited. I was soon back on the road with a much needed mirror and panniers which allowed me to bring groceries home on my Trek ebike.

You stayed open late to help me in an emergency situation! How could I not love that?

People are very knowledgeable, attentive and service time for tune-ups and repairs have significantly improved!!

I've been meaning to call to speak to Chris, the new owner. So please make sure that he gets this.
I stopped in earlier this week with a desperate need to replace tires on my tri-bike. I had spoken to Joe over the phone prior to arriving. He was a great help and very knowledgeable When I got there he was busy with another customer but eventually got to me and we took care of that transaction to my satisfaction.
While I was waiting for him, I was browsing as I was considering a new cell phone holder as my previous one was almost too small and difficult to work with. It didn't have a price tag so I brought it up to the mechanic's counter to get a price.
This was when I met Caesar.
In an appropriate and casual way, he gave me his opinion that it might not be the way to go. He asked what I was using my cell phone for on my ride....and long story short...I left with a Garmin Edge 530 and a Varia RTL515 (along with two new tires and a pair of sunglasses).
I am thrilled with the computer and light/radar. I think the radar has made my rides safer than I ever could have imagined.
A critical part of my decision was to be able to reactivate and combine the data from my PowerTap hub into the computer. This was no small feat, but Caesar got that done.
He was professional, knowledgeable, fun and a problem solver.
I spent $535 instead of $63...and I'm actually happy about that.

Sincerely,
Tom Last name removed
Email address removed

You had what I was looking for and the sales clerk was polite and knowledgeable.