- Phone: (860) 572-7433
- Visit Website
Customer Testimonials
Personal service
The employees were very helpful and made the shipping of my son's bicycle to California very easy. Thank You !! :)
Friendly and helpful people.
I needed a pedal wrench and they where out of stock, but the salesman got me a used on from their shop. Problem solved that’s great service
Great, knowledgable experience
The staff was friendly and very helpful. The store was clean and bright. Thanks for the quality work on my older bike that needed some love.
Very friendly welcoming staff, very pleasant environment, products.
Friendly staff and had everything I needed.
Great products, a lot of options, friendly and fast service.
We always enjoy stopping by. Everyone is always so friendly and helpful!!
Bike tech (Robert?) was friendly and informative. My problem got solved quickly.
Customer service was great!
Friendly, knowledgeable staff
Excellent customer service. Very knowledgeable staff.
The staff was helpful and friendly.
Customer service. Friendly knowledgeable staff Good selection of bikes and accessories.
LOVE MYSTIC CYCLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!
DAVE Last name removed STONINGTON,CT
Convenient location, good service.
There were a couple of other service customers there when I arrived, but the technicians communicated with each one and addressed each of their needs in a timely matter.
I had a shifter that was not responding. I expected to be told extensive / expensive repairs would be needed, but the technician disassembled and lubed the shifter mechanism on the spot and had it working in no time. And charged a very nominal fee (I put some of the money I was expecting to spend into a nice new bike light).
Great Service and products. Wonderful continued service after the purchase. Always a no pressure sales environment. Exceptional willingness to answer any questions and concerns
Quick and friendly service! Several technicians so they will do some services with little or no wait time . Open 7 days a week so anytime you need something they are read to help!
I was very happy with the suggestion of alternatives to what I was looking for, especially given the delay in delivery of my original order.
Also very happy with the speed and quality of service.
That you're 5 minutes away, have very flexible hours, and usually have the parts I need. Staff is always helpful, even when I'm doing my own work
Excellent customer service!
Personal, fast, helpful
Very attentive customer support. Friendly and ready to help!
Friendly, professional, prompt, and affordable
Personal service from kind experts
They checked for safety in addition to fixing my flat tire.
Help was great installing my bike rack!