- Phone: (860) 572-7433
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Customer Testimonials
Very helpful and friendly crew - great old world quality service
Great service
🧐 🍆 💦
Great customer service!
Loved the atmosphere and products available! Your Team was Friendly and Nick was a Great Salesman!!!
You guys were great. I came up from Long Island. Great experience.
I like all that you do, sell and service.
ACCOMMODATIVE
KNOWLEDGABLE
GREAT SERVICE
Nicd xpace and helpful, informative but non-intrusive staff
You guys were awesome remounting a new tubeless tire in the spot after I flatted on my way down to Watch Hill. Great service and friendly staff!
Knew exactly what I needed and fixed it fast.
No pressure looking around, good conversation. Owner cares about employees and customers.
Expert help from Doug
Andrew did a great job and met my timing requirements.
servis was excellent
Timely bike tune ups.
excellent customer service!
We needed kickstands for grandkids bikes. Called and was able to get all 4 done on same day. Great service
Very fast service! They fixed bike while I waited
I have felt very confident in buying products from the store. I appreciate that the staff does not hesitate to offer alternatives to some products that I have not thought of so that I may get the best biking experience possible.
Friendly people who care about biking and the customers. Always willing to help and support the community.
Service what you sell. Local people who can help you and relate to your needs when selecting a bike.
The staff was very friendly and professional. I was able to get the repairs done within 15 minutes.
Our salesman, Joe was very knowledgeable and took plenty of time to make sure we had all the information we needed to purchase my new ebike. We were very happy!
Excellent customer service
Despite the pandemic slow down you have products in stock. And you only sell excellent products. Thanks and Ill be back!
Great service & great selection of bikes.
Friendly
Courteous response to my order.
Joe was incredibly knowledgeable and helped me find the right bike for my needs. He was able to answer my questions, and get me set up with my new bike that day. I wasn't expecting (with the current shortage) to walk and and find what I wanted and in my size, so I was happily surprised! Thank you Mystic Cycle for my new ride and making the shopping experience easy and fun!