Customer Testimonials

Great service

Brought my bike in to be serviced and it was on the rack being worked on before I left. Service is excellent

Even on the smallest of issues the staff remains prepared to help.

Good coverage of biking. Quick response and fair prices.

Outstanding customer service and knowledge of inventory.

Professional courteous staff that takes the time to do whatever necessary to ensure a positive, rewarding experience.

Everyone is super friendly and helpful. They will point you in the right direction even if you aren’t making a purchase. They have mostly top end trek bikes on the floor.

Fast service, Friendly people, usually have what I need considering the circumstances we have 😷

very helpful to a novice and got me sorted out with exactly what I needed.

♥️ You guys thanks for keeping it real and for getting my bike in so quick! 😊

Excellent quality

I spoke to Joe at your store and he was very polite, knowledgeable and not pushy at all. I had a great experience and look forward to working with Joe to find the bike that I am looking for.

Great service! Took time to explain some of the new tech on modern bikes. Bike was built up expertly. Very friendly staff who went out of their way to get everything set.

Knowledgeable and personable owner!!! So helpful !

Good people, good service.

I love that you always have what I need for my mountain bike. Good quality products - Bontrager! The service is always friendly and knowledgeable. Love going into Mystic Cycle Shop!

Everyone was friendly and willing to help a new customer. The service department responded immediately to repair my bike. I will go back!

The friendliness and knowledge of owner and staff

Friendly

Great online inventory. Amazing customer service at shop!

Convenient location, great staff

Very helpful

Nice folks down there

Great selection. Courteous steff.

Your Service Techs are the best!

Very friendly service. Always enjoy visiting and know I can count on the team for answers to my questions.

Mystic Cycle Centre is very friendly! Great supply of parts. Thank you

Joe was great. He listened carefully to what I was looking for and showed me a few bikes that fit my needs, and his knowledge of the product he was selling helped me to decide on the perfect bike. He was very patient, never tried to rush me, and although I threw so many questions at him, he remained pleasant and answered each one with a smile and maintained a great attitude. His attentiveness to me showed his professionalism and he not only showed great customer service skills but went above and beyond to make me feel great about my purchase. Mystic Cycle is very lucky to have such a great sales person as Joe.

Flat tire was repaired while I waited. Also they recommended a different inner tube (thicker) to hopefully alleviate future problems with flats.

Everything. I think prices are a bit high.