- Phone: (860) 572-7433
- Visit Website
Customer Testimonials
I was very happy with the suggestion of alternatives to what I was looking for, especially given the delay in delivery of my original order.
Also very happy with the speed and quality of service.
That you're 5 minutes away, have very flexible hours, and usually have the parts I need. Staff is always helpful, even when I'm doing my own work
Excellent customer service!
Personal, fast, helpful
Very attentive customer support. Friendly and ready to help!
Friendly, professional, prompt, and affordable
Personal service from kind experts
They checked for safety in addition to fixing my flat tire.
Very personable, took my questions seriously: I was bringing two basic bikes bought is garage sales for a beach house. They were barely functionalble... Great advice on which repairs could realistically be done.
The work was done efficiently, and it was done well.
Very good customer service and good selection of bikes. Great shop
Great service friendly staff
Very friendly and competent staff. Able to meet all our biking needs
Good selection of bikes and accessories. Dealt with Evan who was very helpful in determining the bike model I was interested in purchasing. Unfortunately due to Covid the bicycle I purchased was not in stock and will not be in until next July. But I am certain I will be stopping in again to check out gear… I’ve already mention my good experience there to several of my biking friends.
Your staff was very helpful when I came in to buy some accessories for my bike.
You had the Electra rack I wanted in stock. I was impressed with the number of bikes and accessories in stock. The person working was very helpful and attentive. I’ve had some negative experiences with Mystic Cycle in the past, but this experience was very positive. I would recommend based on this experience
Attentive service.
The owners are just the best. They have the best team a customer could ask for. Always eager to help me get back on my bike!
Always great service !!
Great bike shop. Chris and his crew are doing it right.
Great ownership and staff. Quick service at a very reasonable price. Have everything I need as a cyclist.
Nice job with the major repairs to my Ruby. It is riding quietly now and I am grateful for your good analysis of the problems. I understand the delays with getting all the necessary parts to make the repairs. These are difficult times.
Everything
I purchased a pre owned Trek mtb and everyone I deal with from sales to service tech was helpful, courteous, and professional. When I visited the store to pickup, I was impressed with the place.
Always a pleasure to do business with you
Every time I have been in your store I have been greeted by a friendly member of the team and helped immediately with anything I was looking for. Everyone is so knowledgeable and friendly that it makes for an easy transaction and a great overall experience.
Great friendly service. Thank you!!
Staff very friendly and helpful. very knowledgeable about products, and able to relate type and specifics of product to needs and abilities of customers.
Repair completed quickly and well
Quick and friendly service! Several technicians so they will do some services with little or no wait time . Open 7 days a week so anytime you need something they are read to help!