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Customer Testimonials
Quality products, knowledgeable and attentive service.
Joe was very helpful as I purchased a bike recently. He's very knowledgeable and easy to talk with.
Greeted right away. knew exactly what I needed and received great service for a $4.99 brake pad.
Friendly. Great customer service!
A cable had parted but I needed the bike the next day for a fundraising 50-mile ride for Multiple Sclerosis. The shop pulled together and Sam replaced the cable within an hour. The bike worked perfectly for a short training ride that day and for the full MS Ride the next day. Thanks for your efforts!
Friendly, knowledgable staff. Excellent service.
Everything.
Very friendly and knowledgeable staff
Chris is awesome!!
Friendly and knowledgeable staff
A friendly shop
The service visit went very good
The sales staff are very knowledgable and friendly. Joe Romanelli (sp?) assisted me with the purchase of my bike, and the whole experience was very positive.
You go beyond the average store.
Your employees are all about biking and it shows.
Great inventory of bikes.
Good, knowledgeable advice. Worked to fix my bike as quickly as possible.
The service was done well and I was happy to receive an email letting me know that it was finished.
The staff is incredible!
Good old customer service, knowing how to listen first in order to meet the customer’s needs.
Very nice shop. Pleasant, attentive and extremely helpful staff. Fair prices.
Customer service
Friendly staff
Amazing personal service
Lots of accessories
Care. You care about your clients. I do think there could be a little better 'hand off' process in terms of people taking down information on who is calling and what the message is and which bike the message is attached to. But you make up for it with clearly caring about your clients
Friendly, helpful service. AND had the parts I needed in stock! :-)
you guys know what you're talking about and you're enthusiastic about sharing it.
Very friendly and efficient.
The courteous knowledgeable and helpful staff are great.
Great service!
High quality products but it is the service that really sets Mystic Cycle apart!