Customer Testimonials

The products are great. I can give you two good examples. I have a used specialized mountain bike that is two years old and also gravel trek bike. I had new pedals put on them. They are awesome. Me I ride flat footed and feet would slip off the pedals alot with the old pedals that came with the bikes. But with these that doesn't happen that much any more. For the service. Everybody at the Mystic cycle centre is awesome and very friendly. You would be greated when you walk in the door and good bye to when you go out the door. And also the guys would talk to you and ask you how you are doing. And show you around explain to about the bikes and the products. Also everybody is a real expert about bikes and the products. For my rating. Mystic cycle centre get 10 stars from me. For excellent service.

LOve TREK

Very friendly staff and always willing to go the extra mile for your customers. Thank you.

Your service was awesome!!! I am definitely coming back and telling people about you!

I had exactly what I needed

The staff was very attentive and helpful.

Friendly service.

Able to get bike fixed within the hour visit...thank you!

Prompt and timely expert service.

Great service . Efficient. Friendly.

Nice staff, knowledgeable and not unreasonable prices

Chris was very helpful with the purchase of my Trek EMTB.

Pump worked well and resolved my issues. The service was excellent and informative.

The people!!

Everyone is super friendly and helpful!

Services are great!! Equipment and help with are also good. Need more bike stock but
we are in tough times for carrying inventory.

Very friendly, knowledgeable staff. I drove four hours each way to get the bike I wanted and would do it all over again.
Highly recommend anybody (that lives closer) looking for a bike or bicycle repair to stop at Mystic, you won’t be disappointed.

I am very pleased with my purchase. I bought a Specialized hybrid. (used). Caesar was very helpful and accommodating I will definitely recommend Mystic Cycle to my friends and family
Thank you

Great service by Caesar! He repaired my flat right away and was so friendly.

Service was prompt! The lady working on my bike was very informative, helped me select the most appropriate merchandise, was very pleasant and professional.

Sean is the best. Treats my bike like his own. Caesar very friendly.

Products are current and of good quality.

Staff is very helpful, offer appropriate suggestions for better maintenance and care of bike. Willing to go the extra mile in offering assistance. Very welcoming, pleasant, friendly staff. Would highly recommend you to anyone interested in purchasing a bike!

Knowledgeable employees that are helpful; Chis in this case

Good products and friendly service. Conveniently located

Service is timely and staff is friendly and knowledgeable.

Everyone there is extremely welcoming and nice and knowledgeable

Really great help and friendliness

Called to inquire about a bike basket (that’s been impossible to find). Person who answered phone took the time to check it out and gave me all the info I needed. Came down that day, great store, great customer service. Would absolutely visit again for any bike purchases.

Very customer focused. While waiting to speak with Chris yesterday, two other employees kept asking, if they could help me.

I'm ne enough to the area to not have experienced the Centre's repair services, but they appear to be very competent. They also carry quality products (e.g., Trek and Specialized).

Jackson .... Cesar .... the ladies in the service dep't. .... the courtesy ... friendliness ... how you handle the flow of customers: no one feels left out!