- Phone: (860) 572-7433
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Customer Testimonials
A friendly shop
The service visit went very good
The sales staff are very knowledgable and friendly. Joe Romanelli (sp?) assisted me with the purchase of my bike, and the whole experience was very positive.
You go beyond the average store.
Your employees are all about biking and it shows.
Great inventory of bikes.
Good, knowledgeable advice. Worked to fix my bike as quickly as possible.
The service was done well and I was happy to receive an email letting me know that it was finished.
The staff is incredible!
Good old customer service, knowing how to listen first in order to meet the customer’s needs.
Very nice shop. Pleasant, attentive and extremely helpful staff. Fair prices.
Customer service
Friendly staff
Amazing personal service
Lots of accessories
Care. You care about your clients. I do think there could be a little better 'hand off' process in terms of people taking down information on who is calling and what the message is and which bike the message is attached to. But you make up for it with clearly caring about your clients
Friendly, helpful service. AND had the parts I needed in stock! :-)
you guys know what you're talking about and you're enthusiastic about sharing it.
Very friendly and efficient.
The courteous knowledgeable and helpful staff are great.
Great service!
People at Mystic Cycle are the key. Friendly, knowledgeable and engaged in the needs of their customer.
Incredibly courteous and helpful
Staff is always very kind and full of knowledge. They take time to make sure your questions are answered and always seem to care and do their best.
Tire change went well
Incredibly helpful staff
Thanks for doing a home call. Jackson did a great job on tuning up the two bikes. Did a ride that evening and they rode great.
Honest staff.
MCC stands by its products and will take care of the customer who has purchased a product that is not working as promoted.
Great service. I like how Cesar always introduces himself. Also work on tuning my bike was very well done.
Very, very competent staff.

Friendly and knowledgeable staff