Customer Testimonials

Knowledge staff and good selection.

I've always enjoyed the friendly atmosphere of the shop! Great people in our local area!

personable service; efficient; quick; knowledgeable

You have The Best Bikes! Friendly Atmosphere and Very Knowledgeable Salesforce

Your mechanics leapt at my ailing bike and thoroughly assessed it problem(s). I normally would expect a shop on a Saturday afternoon to tell me they won't have time to work on my bike until later in the day, if at all. The first thing that came out of the young man's mouth (after greeting me at the entrance) was, 'ok. let's fix this.' I was actually taken aback. Not to mention my tubeless tire was particularly difficult to get off the rim and this person worked assiduously and with a smile throughout the ordeal. Everyone who was on the floor in the shop Saturday afternoon was exceptional. Kudos to your HR department and their hiring choices.

-ps. I was told by a cyclist local to Mystic your shop was very good, so I'm not the only impressed person

Ended up in the shop twice this weekend wit 2 different bikes. Service was awesome and repairs were made on the spot.

Fantastic shop! Chris got me dialed in with shoes and pedals for a new gravel bike. While
we were getting everything together I noticed how friendly and helpful everyone was as customers filtered in and out. Would highly recommend Mystic Cycle Centre.

Always available, friendly and fully competent. . .

Front desk receptionist and technician are friendly and knowledgeable.
Nice location with good parking which allows one to try out a bike for a rest ride.
Store is neat and clean and spacious.

I like their willingness to work an issue until I am satsfued

Love you guys always great service

Helpful and knowledgeable service.

Friendly knowledgeable

High quality products and extremely helpful, knowledgeable and friendly employees.

Work well done and timely.

Everyone there was EXTREMELY helpful and knowledgeable. Brought a used bike I’d just picked up and they looked it over entirely to make sure it was safe to ride and made sure I was properly geared up and verified the fit for everything was correct. Highly recommend for anyone starting our or even seasoned vets. Thank you guys!

Very pleasant and personable staff that couldn’t be nicer. Competent, importantly , as well.

Knowledgeable staff who can advise because they know biking and racing. Garrett was very helpful in fitting me with the appropriate helmet for my riding. Much appreciated!

Good customer service and prompt repairs.

Exceptionally knowledgeable and friendly staff, good product selection.

Very helpful and informative.

Knowledgeable, friendly, quick.

Fast friendly and knowledgeable service

Very efficient

You guys were super helpful and patient with me getting my first mountain bike.

Knowledgeable and helpful staff

You have all the goodies for cyclists.

Friendly and knowledgeable staff

I have found you very helpful for something over 30 years through 3 locations.

I truly appreciated the relatively quick turn around (24 hrs) to replace a broken spoke which of course included truing the wheel.