Customer Testimonials

I came in for the first time in a couple years since Aly and Chris took over and was so pleased with my visit!! Top notch customer service (i needed a new pair of bike shoes and the young man did all kids of measurements on my foot and found the perfect pair of shoes for me).

The shop looks amazing the staff were very professional and attentive! Thank you!

Name removed

The team is welcoming, professional and friendly, and there’s not a product I need that I can’t find.

Took my bike in for a broken shifter cable. Mechanic "Sam" took me right in and fixed the cable. She was awesome- recommended a tune up as my rear wheel needed truing and the drivetrain needed cleaning. I would have normally passed on what i would have thought was an add-on sale, but Sam was so genuine in her repair of the cable that i agreed to the tune-up. She is an asset to the shop and i could not be any happier with the service. In the past I have been critical of the service i have received but Sam was great.

Very friendly & helpful staff.

Great staff, great bikes

Prompt, courteous service; all my questions answered. See you again next spring!

Very helpful in the store

Bike servicing was efficient and reasonably priced. I did not receive any unnecessary costs/parts and honest overhaul was received.

I am always treated just as valued as the person who just bought the big ticket item
Chris & Ali create an awesome atmosphere and quick as possible turn around

Great friendly staff, very knowledgeable

The staff are always incredibly helpful.

Very personable , kept informed by text or phone call. Efficient and on schedule.

Clean, friendly atmosphere. Big store!

Joe Romanelli is a terrific sales person. He was well informed and very helpful. He is the reason I will return to the store. And if he isn't at work, I'm sure his colleagues will be just as pleasant and helpful.

First name removed K. Last name removed

The ebike I wanted was in stock and a mirror was installed immediately.

Next day service if needed

The staff is extremely friendly and knowledgeable!

they had what I needed for my kids bike thanks

Very nice owner and employees, always friendly and attentive. Quite knowledgeable and helpful.

Very well stocked store, Good selection of products.

Good mechanics.

The staff is super accommodating and they are highly professional! Best service I have ever experienced.

Very knowledgeable, ver personal attention to our needs when selecting some bikes!

The Azub was rebuilt and works just fine!

Sam repaired our Tandem, rescuing our trip to Martha's vineyard. She was not only quick, but thorough and friendly. Thanks a million Sam!

Honestly, committed, friendly, willing to go the extra mile!

Excellent repair & service!

Joe was very friendly, knowledgeable and helpful!

Great shop- really well thought out for displaying and interacting with great light!!!
Purchased Trek Checkpoint SL 6 etap, Garmin unit with a tail light and other goodies. They were amazing and I left with everything locked in!!!
I witnessed them treat everyone the same= as if they knew you!!!
I wished I lived closer as these folks would be my go to shop!!!
My sincere THANKS to both Chris and Joe …along with the other staff that gave me smiles
Giddy Up

I had a small repair but it was handled efficiently and promptly

Good job, not expensive.

Very friendly service. Spent a lot of time talking with me about bikes and options in a very non-pressure or salesman like manner. Would absolutely recommend to friends and family.