- Phone: (860) 572-7433
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Customer Testimonials
Jackson showed a high level of attention to detail when he addressed the chafed deraileur cable on my bike. He listened to my input and customized the repair, using PVC coated cable and a plastic bushing to prevent failure again. I'll continue to come back.
Friendly, helpful & informative crew at the store.
The shop has a relaxed atmosphere - great for guiding you thru your product purchase.
The staff is knowledgeable and SO nice. We’ve purchased our grandsons bikes here and we’ll continue to. Excellent customer service!!!
Actually had what your website said you had! Service was great
Great knowledgeable staff! Thanks for your help finding a bicycle for our child
Service team was friendly, professional and had expertise to provide effective recommendations. It has been a long time since I’ve visited Mystic Cylce. Very happy with the experience all these years later!
Also - so very thankful for the offer of letting me grab my bike back from service when I showed up outside of business hours. Much appreciated and won’t be taken advantage of!
Was met by Chris. He was very knowledgeable about the product I was looking for. He was helpful in selecting a bike and showed me how to set air pressures and make shock adjustments. The entire process was very easy
Staff was so helpful & friendly!
Extremely helpful! I appreciate it.
Joe was fantastic and very helpful. The bike speaks for itself!
Very professional and quick service.
The staff is knowledgeable and attentive. Orders were placed and work achieved on time. I'm happy with my experiences with Mystic Cycle Centre!
We loved the gentleman that helped us! He was knowledgeable and so funny! He helped us get the right helmet. I wish I could remember his name.
Very friendly staff. Service Dept had my bikes done on time with no issues. The showroom and selection of new bikes and accessories is very nicely set up and well stocked with different types of bikes. Definitely recommend looking around and doing business here.
Really liked the Staff. Very friendly and helpful. The techs where great.
Great service. Good people
My problem was solved overnight. The staff were very knowledgeable and professional. Strongly recommend
you had just what I was looking for.
Great customer service.
Well stocked store and helpful, friendly and knowledgeable staff.
Local and knowledgeable
Friendly service and want to support local stores!!,
Mike waited on me and was terrific....
I get all my bike accessories here...
the store is fabulous !
Everything! The whole staff is always helpful and accommodating.
Quality service. Knowledgeable/friendly staff.
Very knowledgeable staff- and easy to talk too!
I can ride my bike to your shop. Individual attention too.
Very friendly and knowledgeable staff.
Great staff

Petite, gray haired, female MTBiker here. I do a fair amount of my own wrenching. Mystic Cycle staff *always* treat me as a valued and knowledgeable customer