- Phone: (860) 572-7433
- Visit Website
Customer Testimonials
Great people, great service, great products.
Accommodating, knowledgeable, efficient, helpful, truthful!
The service was awesome, the staff were so helpful and took the time helping me out!
You are local, great products (like my Specialized bike), and after that chick attempted to soil your reputation on the the Stonington Forum, I wanted to show my solidarity to your business. We need to stick together as business owners!
Staff is knowledgeable and there to help people of all levels.
Nice shop and nice staff.
The person who helped my buy a pair of shoes could not have been better!
Customer service was outstanding.
Took the time to chat about options for new tires and tubes. I will be back and will recommend
Friendly very knowledgeable
Love my new bike! It was worth the wait
Service is very friendly and knowledgeable. Excellent help in determining witch Garman product was the best option for me.
The personnel are so helpful and pleasant to deal with
Fair prices, knowledgeable staff, fast service.
Convenience and great selection of cycling gear.
Friendly prompt service
Friendly, knowledgeable, accommodating, professional, speedy! 😊
Well stocked, helpful staff.
Came in unannounced with a flat tire for my Canondale road bike. The bike tech had a new inner tube installed and I was out there door in about 15 minutes, for about $10. I'm a long-time supporter of the Mystic Cycle Center and recommend your services to other bikers regularly – keep up the stellar service!
You guys hooked me up with my new Madone. Took it on its virgin ride today. A nice 50 miler. Couldn’t be happier. Thanks Mystic Cycle!!!
Everything. Service, personal attention, courtesy. Everybody is very helpful.
Fast, courteous, expert Bike service, very happy with the experience.
Helpful, knowledgeable , not comdescendin
Good service department on this visit. Knowledgeable, honest, and attentive to the details of the maintenance. Work was done quickly and the bike was ready when I expected.
Always friendly knowledgeable staff. Willing to help diy people get the parts they need. Good selection of gear. Nice bike shop vibe
I trust your staff to get the job done, especially Shawn. Plus I like supporting the local bike shop!
How about name tags for your team? I would like to know their names so that I can create better connections.
See you soon,
First name removed
Chris and his staff were exceptional--friendly, knowledgeable, and accommodating without pressure to buy something. Chris was gracious and attentive to what I thought I was looking for in an ebike, quickly discerning what I really wanted, which was not what I thought I wanted. His suggestions to consider a variety of bikes was a very insightful and helpful learning process for me as I clarified my own thinking and what I needed in an ebike. I'm extremely pleased with my purchase and very much appreciate Chris' no-pressure patience as I navigated my way through one of the largest selections of ebikes I've seen in New England. It was well worth the 90-minute drive to a superbly-stocked bike shop with a pleasant staff that happily answered questions and explained options without being condescending--one of the main reasons we made the drive to Mystic Cycle. Chris and his staff are true professionals.
Professional and helpful staff.
Great experience; awesome customer service
Everyone at the shop was very helpful. This is my go to place for anything to do with my bike.
Very professional and knowledgeable ,