Customer Testimonials

Everything, but most of all the employees!!!!

Great service and a very good selection of bicycles.

Removed old bike pedals that had "frozen" in place due to dissimilar metals (crank arms and pedal threads). Installed new pedals. Work done promptly while we waited in the shop. Charged minimal amount for their services. Friendly and knowledgeable staff.

Everything. Service center part of the store was fantastic! Those guys really took care of me nicely.
My brother and I love the store and do most of our bicycle business there. Most times, we come with our “problems”. However, the staff is always positive and problem solving, resulting in a good job and good experience. Keep up the good work, First name removed K.

I'm a new customer. Thus far am delighted with my Easy Fold bike rack. I've had it for all of two days but so far love the ease of use. Joe was very helpful in explaining how it works. A seriously great product!
Thank you!
First name removed

friendly, patient, knowledgeable

I love the genuine kindness I receive from all of you when I go in. So knowledgeable and helpful.

Customer service was outstanding!

Mystic Cycle Center is always helpful and kind. They are experts, provide honest advice and follow-up and are great communicators. I highly recommend them to all cycling enthusiasts.

Friendly and timely service.

Great knowledgeable and friendly staff!

Very responsive to my need to move up time to fix bike

Safety when testing bikes, great customer service

Very help full

Friendly and knowledgeable

Had product I needed and it was obscure. Friendly and helpful staff.. thank you.

Quick and friendly service, and I found exactly what I needed

Everyone is always very friendly and helpful!

Excellent service and exceptional products. Very helpful and knowledgeable team.

I had my bike cleaned, new tires and a tune up and it was done quickly. Drop off was easy and my bike looks brand new-

Customer service was awesome! Even tho we were working on a 20+ year old Rockhopper and equally old obsolete shock efforts were made to fix the problem. When parts were unavailable Jackson advised of a workable alternative. Communication was great. Thank you!!!

Definitely awesome service!!
So friendly and knowledgeable !

I like seeing the larg team working also I love the location and being able to bike there

Good selection, great, knowledgeable staff.

Good bike brands carried. Especially like that you will carry Orbea.

I love the fact that everyone in the store knows their customers by name. They are very knowledgeable and friendly.

Took the time and jabs the experience to recommended the spin shoe that i was looking for.

Mystic Cycle Centre does excellent work on my bicycle, and the staff is pleasant and professional.

Products you can buy anywhere. Good service and knowledgeable people who are friendly and willing to help are hard to find. I found them at Mystic cycle dealing with Chris and Joe. That is what will bring me back to Mystic cycle and why I would highly recommend them to anyone.

Nice selection of bikes, apparel and accessories and very friendly staff.