- Phone: (860) 572-7433
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Customer Testimonials
Opportunity for off season service discount and great service.
The staff was very helpful and knowledgeable to the parts I needed and why
I like how well my bike ran today at Woody Hill and I appreciate the friendly service.
Excellent service !! Found a hard to find part in a pinch !!!
Friendly, knowledgable and accessible.
I worked with Joe R. on the purchase of my Trek Madone SL7 eTap over the course of two visits to your shop. Joe was extremely knowledgeable about the equipment I purchased and was able to answer every question I had. Having been absent from cycling for the better part of two decades there was quite a bit I needed to learn about the bike and equipment I was purchasing.
Joe recommended products that would suit my needs best and made sure I was confident in what I was buying. He made the entire purchase experience extremely easy and enjoyable. I will certainly be a repeat customer and recommend your shop to my friends and family.
Installed the mirror on the bike for me. Good service.
Always professional and friendly.
Person who repaired recumbent cycle seat was efficient.
Friendly knowledgeable helpful staff
Products are products which I can get anywhere even to my front door but the customer service with expert advice who is also a bike mechanic, makes the difference.
Extremely helpful
The staff! Joe is always really helpful
Great people to work it!! Been coming to MCC for 15+ years and will continue to do so.
Joe was very good in answering all my questions. Very friendly, approachable and helpful.
Frendly, patient, competent
They are the best!!!!!
Very friendly very knowledgeable. Did a great job.😊
Your knowledgeable and courteous staff is what set you apart from other bike shops. Either on the sales floor or in the mechanics area they have always been patient and helpful. The store is clean and well laid out with plenty of inventory to browse (yay finally!). The only nick and why no 10 is the prices can be a bit higher than other stores. Still competitive though.
Products are numerous and the service was excellent!
An attractive and clean website with a wide range of brands and products. There are photos on all their offerings and management/ownership makes it a point to provide a personal touch, even on online transactions.
Knowledgeable people for service.
The customer service is excellent. The three employees my friend, Linda, and I spoke with during our two visits were friendly, helpful, informative, kind, positive, and efficient. They gave us the uplifting feeling that shopping there is like living in a wonderful world where people treat each other the way everyone wants to be treated.
Equally important, our bikes came back to us in much better shape than they were in when they were dropped off and we are very happy with the results.
We thank everyone who interacted with us and our bikes,
First name removed (and Linda)
Everyone I worked with was approachable, kind, and knowledgeable
Great customer service!
Friendly service!
Friendly and knowledgable staff
Always good! Knowledgeable staff willing to help. Thanks as always.
The people make the difference.
awsome bike!