- Phone: (860) 572-7433
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Customer Testimonials
Everyone was very nice, helpful, and knowledgeable.
GUD SWERVISS
Great prices. Friendly staff and clean store!
Friendly, attentive & knowledgeable staff and great service.
Friendly and knowledgeable:)
I had some needed repairs on my bicycle and Andrew took care of them while I waited, well past closing hour.
Andrew was fantastic. He was clearly a master at what he was doing and he seemed to enjoy his work.
Thank you Mystic Cycle Center, Tom, Stonington Borough.
The staff was very friendly, informative and helpful.
The bike Tech. are very nice and helpful.
I brought my e bike in for service due to a bike packing trip in a couple days and the crew got it dialed in for my trip and I had no problems 😊 it was awsome. Thanks Sam and the crew for dropping everything to get me on the trail 👣 🙏
Awesome!
Friendly staff
Good service and friendly.
You’re all Rock Stars!
Friendly and knowledgeable
Everything
Great guys
You performed a Major Tune Up on my 7 year old Specialized Cirrus. It now rides better than new. Great shop with huge selection and friendly knowledgeable staff. I highly recommend.
Great service. Very friendly and helpful people
Ownership and service
Good selections and as always great service
Great and knowledgeable service and friendly staff.
The sales person was very nice and helpful.
Bike selection was great and the prices were just right
We purchased a balance bike for our son‘s first birthday. The staff was friendly and helpful when helping us choose the bike and look through the helmets and bells. We called to check on the shipping of the bike a few days before our son’s birthday and, when realizing the bike hadn’t shipped, the employee without hesitation or question promised to make phone calls and resolve the issue. My son’s birthday was coming up on Friday, I called to check the shipping on Tuesday and on Thursday I received a message that the bike was ready for pickup. With help from the sales rep, the Mystic Cycle Centre worked to get the bike in on time. We understood that this was out of their control and that we may not have the bike on Friday, but they wanted to be sure we were happy and my son had his bike. This was, by far, the best customer service we have ever received. We will buy all our family bikes at this shop until the end of time! Thank you for being so kind!
Local, friendly, knowledgeable.
Great people, great products!
Andrew and Jackson were both very professional and knowledgeable.
Knowledgeable friendly staff
The staff was friendly and helpful. Gave a lot of useful info that helped us make our decision.
Great service! Great technical ability. Great staff & people. Thanks!
Great customer service!