- Phone: (312) 453-1700
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Guest Testimonials
Everything. Attendants are helpful & personable. Convenient, offer of savings, etc
Polite and helpful agents
It has great shade over our car when we parked there, especially during summer season. Our car was safe the whole week it was parked there. We are completely satisfied with Parking Spot West.
Good service
The follow-up to ensure customers are supported.
Easy drop off/pick up. Very friendly drivers. Easy in/out with the app.
Staff that are very helpful and customer oriented.
Easy to get there easy to the airport ... Nice employees
We enjoyed the convenience of using the Spot. We will definitely do it again.
I would suggest painting the lanes with arrows or having better signage to exit. We arrived around 1:00AM to pick up our car and although the lighting was good, it was hard to determine where to exit.
We didn't have to wait for pick up when we arrived to park our car nor at the airport when we arrived home. Service was quick and convenient.
Everyone is very polite and helpful. The shuttles are clean and they run often.
Easy access‼️
Options and one of the few left
Easy access
friendly and helpful staff
Customer service. Bus there as soon as I arrived. Having someone at the entrance/exit booth. I know if I have any problems they are very helpful-/not stuck at gate. Buses go often through the terminal cutting down long wait times
You were there for fast pick up to go to the airport
Convenient, prompt, fairly priced
Courteous and effecient.
Very easy to use
Convenient, easy pick up and drop off, reward program, say reservation and payment
Quick pick up and drop off, car safe and sound
The driver was very helpful. He went out the way to assist the customers with their luggage. In some situations, those are large and heavy ones. I am very grateful for his and other drivers' efforts in their outstanding efforts.
How easy the process is. The shuttles are always clean.
Quick shuttle service
You don't need to wait around for the bus to get to the lot from the airport.
Customer service responded right away when I was unhappy
Ease and convenience
Very convenient!
The young man who helped get my luggage in my car while I traveled with my two children was especially helpful.

the Covered parking