Guest Testimonials

Fast friendly and efficient

We received outstanding customer service experience from the gentlemen who took us to the airport. And the gentleman who picked us up from the airport and took up directly to our vehicle. Both gentlemen were extremely helpful kind, understanding, respectful, no issues with loading and unloading our very full luggage on the van and removing it from the van. We totally understand and appreciate the wonderful hospitality and experience received.

Thank you

Felt safe and secure

I love everything about your services. It’s nice to be able to pull in park and the van is ready to pick you up to take you to the airport. Everyone is so nice at the parking spot. I’ve never had any issues. Pick up at the airport is seamless as well.

Well organized parking and shuttle.

Everything. Online reservation, entry and exit, shuttle; all are perfect.

Quick entry, helpful, Van, drivers, using an app to get into the parking lot and also out of the parking lot.

Prompt and convenient!

Terrific staff—ALL of them?

Easy to get in and out
Friendly drivers

My first time using The Parking Spot at BWI was excellent. The covered parking was clean, easy to access, and made me feel confident leaving my car. Staff were welcoming, the shuttle was quick, and the whole process, from drop‑off to pickup, was smooth and stress‑free. I’ll definitely use them again.

Convenience but is a little pricy since it became the parking spott

The ease and convenience it allows to travel safely from your car to your terminal

Pickup service from lot and airport is great and easy

Super easy to use app. Clean secure facilities. Fair prices. Outstanding shuttle service

I love being able to pre-pay for parking. It is very easy to enter & exit using the QR code from the reservation. Always plenty of parking spaces available. Van drivers are always helpful with the luggage which is very much appreciated.

The drivers

Easy to reserve, easy to enter with the app, easy to check out.

Covered parking,secure,close to airport.

Convince

Friendly staff. We did now have to wait long for pickup from our vehicle. The most important thing was that one of our travelers forgot a bag in our vehicle and had to get back to the garage and the young lady working was very helpful and got us back to the car and to the airport without hesitation.

Yery easy to use. Everyone is very professional and friendly good service.

So fast with th premium for picks ups both for arrival and departure.

Everything. Wonderful. Easy

Easy and friendly folks

We like the ease of finding our ride both as we leave and arrive. Our driver (Edward I think) is always friendly and efficient. He makes our trip seamless.

Easy to find. Shuttle was easy to spot and clean. Best of all, the people were nice and helpful. I would recommend it to anyone looking for for parking

Quick pick up and drop off both too and from the airport. Friendly drivers and the little extra of a bottle of water when you leave is great. I'm always thirsty after flying. We always use the parking spot.

It is easy to use and the service is great.

Polite, helpful attendants all around. Convenient location. Reasonable pricing. Good lighting. Clean bathroom facilities.