Guest Testimonials

Easy parking, courteous service and quick checkout

Quick and easy parking with frequent shuttles to airport. Friendly staff.

I feel like the shuttle service is the best with regards to friendliness, cleanliness, and timing. Most of the time the shuttle arrives before I can get vehicle unloaded so never a wait in poor weather.
I do wish the waiting areas at airport were a bit warmer during the winter time though, but that’s not on Parking Spot. My go to! Heck with driving around looking for a green light in the parking deck!

Ease of scheduling, covered parking, prompt shuttles that come to your car, great drivers!

Great customer service. I'm always treated great. It's so rare to see such good customer service these days. Your service reduces a whole lot of stress when I travel.

Always a quality experience for us!! Drivers and check in lady are always very friendly and helpful. It's a no brainer where we always want to park. Double THANK YOU folks!!

Ease of parking in a great covered area. Convenience to the airport, great drivers and pickup service. Exceptional reservation system and availability of a human if you have questions. Good pricing too.

I travel quite a bit this was my first time using this parking lot. Great service for pick up and they were waiting for me when I landed. Best shuttle service I've ever seen.

Fast shuttles! Left SUV for 7 days, came back and was exactly as I left it. Thank you!

Friendly, professional, courteous drivers
App is easy to use
Competitive pricing

Friendly

I have used the parking spot of several times when going to local airports in the Dallas area. Every time I have the people have always been very helpful and friendly. The price is reasonable and my car is always the same as I left it.

Easy in and out and shuttles were quick. Drivers very polite.

I lost my wallet on the shuttle and they responded swiftly and with compassion with everything in it. They held my wallet until I landed back safely. In these days and times that type of honesty is greatly appreciated and does not go unnoticed. They will have a loyal customer anytime I decide to park and ride.

Very easy to get in. Parking sometimes hard to find a spot and get a shuttle right away. Conveniently located and consistent service.

Convenient. Available spaces. Picked up at my vehicle and dropped at my terminal. Buses every several minutes.

Everyone is nice and helpful!!

Overall experience has been wonderful. There is a minimal wait. The staff is super friendly and helpful. Highly recommend!!!!

The "load-out" from the lot prior to our departure at DIA was quick and efficient. Also, the route to/from the airport was vastly improved from previous experiences. The City of Denver either completed much needed road repairs and widening or The Spot is finally using better, more direct routes to and from DIA.

Short wait time at airport for pickup compared to competitors.

The convenience. Pick up for arrivals and departures are great, usually very little wait time. The drivers are great. The parking lot attendants are great. The app is super easy and convenient.
The ONLY other thing you could do would be to offer covered parking, but other than that, your service is great.

On time always a van there! One fix request…in the app, when you have an existing booking and then I get an email ad about a “sale”, I can’t rebook at the sale price without cancelling my existing reservation. Can you change that? If it’s cheaper - I want it! Thanks. Doing a great job.

There are usually buses that will pick you up in a few minutes of your arrival. The drivers are usually patient and courteous.

I am very appreciative that I got quick response to a customer service question.

Courteous and prompt drivers, great rates, spotless busses along with secured parking areas.

Quick, reliable shuttle service; friendly drivers; safe parking lots.

Easy to use. App is user friendly

everything was very easy to understand and it went smoothly

All the staff is very helpful and shout out to the driver who dropped off at the International terminal

Very smooth, easy and efficient.