Guest Testimonials

i love the friendly and helpful staff and the convenience of it all.

Fast pick up and delivery to air port, and same at return home.

Pickup by bus was quick, driver was friendly and extremely helpful.

Haven't traveled in a long time and would have liked better signage to the covered self-park area. Also better signage to the exit to use my QR code to leave.

Very prompt and friendly. Great service

Both drivers from the lot to the airport and from the airport to the lot to my car were very professional.

I love that there is a real person there to help, every time!!!
I appreciate that there is a real person to help and to greet you every time!!!
I would choose any business that has a real person attending!!!
Thank you!!

I rarely have to wait a long time for a shuttle from airport to parking

Efficiency!

Fast and easy to the airport

I love the convenience and staff. The driver's I had were superb and very professional, accommodating and always on time when I arrive back to DFW from my flights out of the country. I will continue to use The Parking Spot and wish they had more promos for cheaper parking

Well staffed at both drop off and pickup times. Seamless transport experience.

Easy to reserve, good pricing if you doing advance and prompt and friendly service.

Convenience

Convenient reservation process and good availability of Premium covered parking, fast shuttle service

We had to wait awhile for the shuttle but was finally able to get on the 3rd shuttle that stopped it was so busy. But our driver was great and very helpful!

Always like the convenience of knowing I have a reserved place to park and someone to pick me up when I return. I have often recommended the Parking Spot! Nick Hall

Friendly and helpful drivers. Always on time and provides some relief on a stressful travel day

Shuttles are always prompt. There is always a staff member available when checking in and out.

Fast and convenient

It was convenient and safe.

Easy to make a reservation. Secure parking area. Well lit. Frequent shuttles.

Personable and prompt

Affordable covered parking with shuttles running very often to get to the airport.

Very easy to use

I had a bill issue as I exited the parking spot. The QR code I had when I scanned at the check out exit, the total was 3 times of original estimate (with holiday promo code). After sending an email, Santiago from customer services made the adjustment and send me a revised bill /receipt. It will take 3-7 business to take an effect for a refund. The parking spot employee at the check in was nice and the shuttle services are on time and help me with luggage. I noticed later that on the app, you can see the driver route and also can tip the driver. I will do that on my next trip!

So simple. Drop off, van is right there drop you off right in front of the gate. All nice employees. I've already recommended the parking spot to one of my colleagues.

The people were helpful and kind

Ease

The Parking Spot was incredibly convenient and made my trip to and from STL SO much easier. There was a Parking Spot shuttle waiting for me as soon as I got out of the garage and as soon as I got my luggage to head back to my car. The shuttle drivers were also increase nice and respectful helping my load/unload my luggage. The Parking Spot provided me with peace of mind that my car was safe and that I wouldn’t have to worry about it while I traveled. Highly recommend.

Good communication and very easy to use