Guest Testimonials

They greet you right away. Friendly.

Great customer service. Friendly staff

Service is the name of the game, and The Parking Spot 2 has the people to do it! Very impressed with the level of professionalism.

Safe

convenient

Efficient and friendly, driver very helpful.

Very convenient!

Reasonable on every level: parking areas themselves, staffing, timely service to and from the airport.
One suggestion: the exteriors of the busses themselves are often "less than clean" when compared to other similar services...more frequently washing?

I was picked up and dropped off right at my car. I would expect a much higher daily rate for this fantastic service. Plus, the discount for long term parking is great. My car was safe and that is very important! The drivers were happy!

Very efficient getting in and out. Safe, clean location. Nice shuttles.

Convenient, safe, and easy to use app.

The professionalism of the employees and reliable shuttle service to and from the airport.

I think I ordered a car wash and didn’t get it. I’ve not checked my reservation yet. I love this place! Even if I paid for a car wash and didn’t get it, they’ll make it right. I use valet because my husband is disabled. It’s super nice to have our car waiting for us upon return. The water!!!!! Really nice. To get a free bottle of water after a long flight is a plus!

The Spot lot was close, Driver was very helpful.

Easy in and out - friendly staff - reasonable prices.

Valet service for drop off and pick up are excellent

Extremely easy and fast service!

Very prompt pick up from the parking lot and also from the airport..

This is so convenient and so safe and the employees and drivers are very courteous and helpful
Getting picked up and dropped off at your car and being watched to be sure you get in your car okay and just the customer service is awesome

Price, convenience, and the assistance of the drivers. Also, tracking the bus on the app.

Consistency - the drivers are always there quickly to get me to my flight on time, and there to get me back to my car and on my way home. And now I have the option of paying in advance to save almost half the regular cost, making travel more affordable. And I love that all the parking at PS2 is covered! All your drivers and booth "helpers" are courteous, super nice and helpful. Always have a great experience when parking at PS2!

I was very pleased with the parking spot . I chose it because it had covered parking. When I downloaded the app, I had access to everything clear instructions and very helpful attendant when I got there.. immediate pick up by the shuttle and short trip to airport … on our return I switched on the app and it showed that a shuttle was on the way to meet us …. No problems. My car was in good condition and exactly the way I had left it and no time at all. I was back out on the road…. Again helpful attendant on the way out. Everything seemed very well managed.

Frequency of shuttle service. Friendly, helpful, & efficient drivers. Helpful booth employee to problem solve & answer questions. Would definitely use again if flying out of Austin Airport!

Easy to book and pay. Drivers on time and very helpful. With prepay the check out is a breeze, even save a few bucks that way. will definitely use them again

Friendly efficient service.

Simple and easy to use

Friendly staff, safe parking lots, and routine shuttles

Shuttles are always there at my parking space and if they aren’t there when I get back from a trip they are there in just a few minutes.drivers are so courteous.

Very easy to use and I thought that the staff were very helpful.

Absolutely love the convenience of using the Parking Spot.