Guest Testimonials

Everything! The connivence, being picked up and dropped off at my car, the employees, and the ease of getting in and out of the airport

Wait time short to be picked up at airport.

Your staff is helpful and cheerful.

Prompt service on entering facility. Help with bags to the vans. A van ready and waiting to go the airport. Quick pick up after returning.

fast and easy

Easy to book, easy to get in to your spot, Shuttle is always there and on time. I believe this is the best option for parking at KCI.

Easy, convenient and affordable

Timely service, professional

I like the convenience of self parking and the shuttle was on time.

The staff at the gate are courteous when I have to find my reservation with people behind me. Connecting the reservation to the Charge Card is very helpful and the shuttle drivers are typically kind.

Fair price and convenience to airport

Usually the drop off and pick up runs often and and on time. On a few occasions. It has not. But largely yes. I also like that. It’s covered parking.

Super convenient. Shuttles are quick and the drivers are amazing! Great place to park.

I like the timeliness of pick up and drop off.

Lots of shuttles running simultaneously so you don’t have to wait very long for a shuttle. Easy to book, good value and friendly staff.

The automation of the booking and billing process and the efficiency and helpfulness of the shuttle drivers.

Small bus + fewer stops, Covered parking, drivers,

I always seem to have my positive expectations met. Good job

Normally the service is great; prompt pickup right at our car, no long wait to depart to the airport right to your airline s door. Returns are just as smooth direct to your car.
The last time, the driver gave us the ticket for our car his writing looked like the location was V32, but our upon return that driver took us to U32 The car was in neither space nor row. After taking us up and down numerous rows, the car was actually on X32. Ticket should be written clearly!
The return driver did not call out the location or the model car he was stopping for and since we couldn't see row numbers or cars through the worn windows we had to keep asking for that info. Other drivers call it out.

Very easy way to have a stress free arrival at the airport

Convenience, easy access

Convenient, easy in and out, frequent shuttles and helpful & friendly shuttle drivers.

Always fast service to and from the Airport. Friendly helpful drivers.

Prompt bus ride fronm and To Airpot.

Easy to find, quick shuttle service, covered (mostly ) parking

Drivers going to airport and return from airport. Very polite.

There is usually always a bus available at the airport for immediate pick-up, friendly drivers.

Efficiency

The ease of knowing I have a spot to park when arriving at the airport and just putting my QR code in from the reservation. We usually have a bus driver finding us when we arrive and unload our luggage from the car.

A super easy way to get to the airport, wouldn't do it any other way. From the door of your car to airport check-in and back, hassle free.