The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   February 26, 2026 — Rated 10 out of 10 by E.L. Baltimore - The Parking Spot West
What do you like about our services?

It is easy to reserve a spot and pay online to assure quick and easy entry and exit. Now you can use the app to alert the shuttle and track its location. There is nothing easier than that unless you can get someone to take you to and pick you up from the airport - good luck with that!!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Karen McDonald Los Angeles - The Parking Spot Century
What do you like about our services?

You are entirely fantastic and reliable. I love my car is ready when I am picked up after my flight. Service is worth every dime. It’s seamless. App works great.

Report a concern   February 26, 2026 — Rated 10 out of 10 by B.J. Hartford - The Parking Spot
What do you like about our services?

I love the valet option especially in the winter! I was able to get a warm snow-cleared car after my trip!

Report a concern   February 26, 2026 — Rated 10 out of 10 by A.S. Charlotte - The Parking Spot
What do you like about our services?

Prompt pick up and friendly drivers

Report a concern   February 26, 2026 — Rated 10 out of 10 by Barbara Anderson Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

People were very nice, especially the drivers

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.K. Phoenix - The Parking Spot South
What do you like about our services?

great drivers. efficient. cordial. quick pickups and drop offs.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.W. Salt Lake City - The Parking Spot
What do you like about our services?

Fast pickup and arrival at the airport. Shuttle follows you to your parking spot.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Richard Gromel Dallas DFW - The Parking Spot South
What do you like about our services?

Both drivers I had on my recent trip went out of their way to help customers. Outstanding. I thanked them both. Sorry I don’t have their names. Richard Gromel

Report a concern   February 26, 2026 — Rated 10 out of 10 by L.H. Charlotte - The Parking Spot
What do you like about our services?

Super easy and convenient

Report a concern   February 26, 2026 — Rated 9 out of 10 by K.H. Salt Lake City - The Parking Spot
What do you like about our services?

Convenient location, easy to make and modify reservations, helpful and fast service, covered parking. I appreciate The Church of Jesus Christ of Latter-day Saints discount.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Jason Sutton Kansas City - The Parking Spot
What do you like about our services?

Good parking, organization of all, bus tracking ... Nice drivers.

Report a concern   February 26, 2026 — Rated 10 out of 10 by N.C. Denver - The Parking Spot West
What do you like about our services?

Ease of use.

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.F. Denver - The Parking Spot West
What do you like about our services?

Prompt pick up, convenience to the airport, friendly and professional drivers, economical.

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.K. Salt Lake City - The Parking Spot
What do you like about our services?

Always there when we need them.

Report a concern   February 26, 2026 — Rated 10 out of 10 by L.E. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Consistent quick pick up at car

Report a concern   February 26, 2026 — Rated 10 out of 10 by B.O. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Easy location. Quite pickup from airport.

Report a concern   February 26, 2026 — Rated 9 out of 10 by J.F.J. Cleveland - The Parking Spot
What do you like about our services?

Being able to schedule a spot in advance and pay when you exi.

Report a concern   February 26, 2026 — Rated 10 out of 10 by N.C. Denver - The Parking Spot West
What do you like about our services?

The convenience of easy pick up and drop off

Report a concern   February 26, 2026 — Rated 10 out of 10 by L.B. Cleveland - The Parking Spot
What do you like about our services?

The employees are excellent and made the whole process seamless. I hope they're compensated well for the exceptional services they provide.

Report a concern   February 26, 2026 — Rated 9 out of 10 by G.P. Pittsburgh - The Parking Spot
What do you like about our services?

We have been using this parking garage for several years. Service has always been exceptional. We called before we reserved last time. We were staying at the Hyatt and were aware that things had changed that would affect the routes. When we called and asked if we could be dropped off there, we were told that it was still a possibility. Since my husband is visually impaired this was a relief for us and we went ahead and reserved. However, upon boarding the shuttle we were told NO by the driver.
When we were dropped at the new airport, the driver told my husband to look at the escalator inside and use it. If my husband could have seen it, it might have been a help, but alas we were left to struggle and stress. Not only were we disappointed, we were treated rudely for the first time ever by a member of your staff. We will probably be looking for alternative airport parking in our future. Know that doesn't matter but we will miss the convenience.

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.B. Atlanta - The Parking Spot Fly
What do you like about our services?

Buses are timely and drivers are friendly and helpful with luggage. I am a new user having used it three times now. Pricing is also reasonable! I have already recommended it to several of my friends!

Report a concern   February 26, 2026 — Rated 9 out of 10 by Y.R. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Great fast drop off and pick up

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.M. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

polite, prompt service

Report a concern   February 26, 2026 — Rated 10 out of 10 by Glenn Davis Newark - The Parking Spot Haynes
What do you like about our services?

Our plane was delayed and we got our luggage at 4am. We were picked pretty quickly by the shuttle and our car was running and ready to go when we got to the lot.

Report a concern   February 26, 2026 — Rated 10 out of 10 by James Burgan Baltimore - The Parking Spot North
What do you like about our services?

Friendly staff and very convenient.

Report a concern   February 26, 2026 — Rated 10 out of 10 by L.M. Denver - The Parking Spot West
What do you like about our services?

- How easy it is to book a spot online
- The value provided and the perks (like getting a free day after booking so many days)
- The free shuttle back and forth to the airport and the friendliness of the drivers
- The friendliness of the person at the gate
- The app, which gets you in and out of the lot, and shows where the shuttle is
- The email communication after booking

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.P. Dallas DFW - The Parking Spot North
What do you like about our services?

Friendly staff and quick to get you to the airport

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.C. Dallas DFW - The Parking Spot South
What do you like about our services?

Convenient

Report a concern   February 26, 2026 — Rated 10 out of 10 by H.B. Kansas City - The Parking Spot
What do you like about our services?

The lot is easy to access and you get to and from the airport very quickly. The app is easy to navigate as well. Employees are always friendly.

Report a concern   February 26, 2026 — Rated 10 out of 10 by R.O. Denver - The Parking Spot West
What do you like about our services?

Courtesy in promptly getting me to the airport


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