The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   July 13, 2026 — Rated 10 out of 10 by jennifer james Atlanta - The Parking Spot 2
What do you like about our services?

Friendly drivers and timely pick up and drop off

Report a concern   July 13, 2026 — Rated 10 out of 10 by F.F. Houston IAH - The Parking Spot JFK
What do you like about our services?

Pick up and delivery to terminal

Report a concern   July 13, 2026 — Rated 10 out of 10 by M.Z. Kansas City - The Parking Spot
What do you like about our services?

Covered facility

Report a concern   July 13, 2026 — Rated 10 out of 10 by A.B. Atlanta - The Parking Spot Plus
What do you like about our services?

Overall, your staff really tries to provide excellent service. Also, the valet service is user friendly and very safe - I don't like being dropped in the lot. Occasionally I've had to use other lots, and sometimes you get dropped in a dark garage. Don't care for that. Love the valet service.

Report a concern   July 13, 2026 — Rated 10 out of 10 by K.L. Orlando - The Parking Spot
What do you like about our services?

Close to the airport and affordable

Report a concern   July 13, 2026 — Rated 10 out of 10 by K.D. Kansas City - The Parking Spot
What do you like about our services?

The staff is very friendly and are extremely timely! You never have to wait too long!!

Report a concern   July 13, 2026 — Rated 9 out of 10 by A.M.G. Cleveland - The Parking Spot
What do you like about our services?

😁

Report a concern   July 13, 2026 — Rated 10 out of 10 by S.J. Orlando - The Parking Spot
What do you like about our services?

It's close to the Airport, and the buses are clean and run friquently

Report a concern   July 13, 2026 — Rated 10 out of 10 by K.T. Houston Hobby - The Parking Spot
What do you like about our services?

Convenient and fair priced.

Report a concern   July 13, 2026 — Rated 10 out of 10 by R.P. Baltimore - The Parking Spot West
What do you like about our services?

Good, convenient, easy to access
Well organized
What can I tell you, used many times

Report a concern   July 13, 2026 — Rated 10 out of 10 by Brian Moore Phoenix - The Parking Spot
What do you like about our services?

Great

Report a concern   July 13, 2026 — Rated 10 out of 10 by J.D. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Convenience and great place to leave my vehicle

Report a concern   July 13, 2026 — Rated 9 out of 10 by Danica Thomas Los Angeles - The Parking Spot Century
What do you like about our services?

We had prompt pick up, to airport and back. 7/5-7/9 The driver on the way to airport was very helpful with bags (earned his tip). The shuttle also wasn’t crowded at all. We were picked up from shuttle stop about 5 minutes after parking for flight departure . Didn’t have to park far from shuttle pick up. On the way back. A shuttle did pick us up within 10 minutes of arrival to airport. Was a little crowded, but passengers made room for us to sit. The driver was somewhat helpful, but not as helpful as the first driver…. We still tipped I like that you can see their shuttles very clearly upon arrival and that the app locates when a customer is near. I also appreciate the AAA discount. Will definitely use their service again. I used to use Wally Park, but read so many bad reviews about shuttle times, I decided to try this service. I saw some bad reviews for The Parking Spot too, but we had an overall great experience.

Report a concern   July 13, 2026 — Rated 10 out of 10 by L.P. Hartford - The Parking Spot
What do you like about our services?

Fast pick up and drop off reasonable rates

Report a concern   July 13, 2026 — Rated 10 out of 10 by J.C. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Location. App. Shuttles.

Report a concern   July 13, 2026 — Rated 10 out of 10 by Singleton Wester Dallas DFW - The Parking Spot South
What do you like about our services?

Fast, friendly. Kind and easy to deal with.

Report a concern   July 13, 2026 — Rated 10 out of 10 by F.A. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Great customer service, got us upgraded and found a great spot as soon as we got into the parking garage, fast airport drop off and pick up, the bus was there at the terminal waiting for us when we were back from our super delayed flight

Report a concern   July 13, 2026 — Rated 10 out of 10 by James Dahl Denver - The Parking Spot South
What do you like about our services?

Shuttles are quick to pick us up in the lot and this last time at the airport pickup when we returned it was MUCH better than the last time. Last time, we had to wait for the third shuttle to pick us up. This time, there wasn't a line to get back. Not sure how you solve that other than to put a bunch of shuttles in some hold space at DIA and let them loose when things get backed up.

Report a concern   July 13, 2026 — Rated 10 out of 10 by S.R. Phoenix - The Parking Spot South
What do you like about our services?

Love the service

Report a concern   July 13, 2026 — Rated 10 out of 10 by S.T. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

So convenient

Report a concern   July 13, 2026 — Rated 10 out of 10 by R.C. Dallas DFW - The Parking Spot North
What do you like about our services?

Its convenient, although a bit learned from trial and error. The app could be improved. But overall for an of-airport parking the service is well worth the money.

Report a concern   July 13, 2026 — Rated 10 out of 10 by A.W. Hartford - The Parking Spot
What do you like about our services?

Great staff and quick access to vehicle upon return.

Report a concern   July 13, 2026 — Rated 9 out of 10 by T.W. Salt Lake City - The Parking Spot
What do you like about our services?

Appreciate the app experience, clear parking instructions, and curbside pickup experience at the airport. Staff is always friendly and helpful.

Report a concern   July 13, 2026 — Rated 10 out of 10 by William Thompson Los Angeles - The Parking Spot Century
What do you like about our services?

Convenient and always great service. Flight was delayed in this case, and arrived after midnight, didn't have to wait more than a couple of minutes for the shuttle.

Report a concern   July 13, 2026 — Rated 10 out of 10 by T.B. Phoenix - The Parking Spot South
What do you like about our services?

Easy parking and timely shuttles.

Report a concern   July 13, 2026 — Rated 10 out of 10 by R.B. Los Angeles - The Parking Spot Century
What do you like about our services?

Easy check-in getting to our airline gates was easy

Report a concern   July 13, 2026 — Rated 10 out of 10 by M.N. Cleveland - The Parking Spot
What do you like about our services?

Easy access
Reasonable
The shuttle was prompt both ways
The staff was nice and helpful!!!

Report a concern   July 13, 2026 — Rated 10 out of 10 by E.E. Dallas Love Field - The Parking Spot
What do you like about our services?

Well trained employees and on ā€œspotā€ with service.

Report a concern   July 13, 2026 — Rated 10 out of 10 by D.S. Salt Lake City - The Parking Spot
What do you like about our services?

So smooth and easy! The cold water at exit was the icing on the cake! Thank you!

Report a concern   July 13, 2026 — Rated 10 out of 10 by J.K. Kansas City - The Parking Spot
What do you like about our services?

Easy


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