- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had good service and are pleased with the outcome. Levi was very personable.
Great customer service, the guys were profesional and answered any questions. I believe the company should give them each a $5000.00 bonus.
Good communication. Estimate when you make the appointment. Willing to fit me in quickly
Super friendly and knowledgeable staff. Do a great job.
Techs were very professional and offered helpful suggestions.
Great service and always quick to get something scheduled.
The gentleman were really friendly and tried to get out some of the stains that I showed them. There was a small red stain that they were able to get out however once the carpets had dried that small red stain has now spread to a large area. So now instead of a small red stain I have a large pink/red stain. Disappointing!
Your service technician, Travis, was on time, courteous, and did great work.
Zerorez does a great job and are ver professional!
Quick, efficient, timely, polite.
Always clean carpets!
Was hard to get ahold of but other than that great service great company
Service was excellent and carpets look great
Tyler did a great job with our carpets. We’ll request him again. I like that it didn’t take long to dry.
The crew was on time and communicated every step of the way. The carpets looks brand new!
We have used Zerorez for years and we have always been very pleased with their work and prices.
Always consistent good service, polite competent employees.
Throughly cleaned carpets they looked great, friendly and polite.
I have used Zerorez for many years and have always been very happy with their work. My carpets are always clean & the whole house smells clean & fresh. I have 2 dogs so I am always concerned with the product the companies use & Zerorez doesn't use chemicals. Also the carpet dries with in a few hours.
Laura Riecker
Prompt arrival; pleasant provider; efficient good carpet cleaning.
People, product, ease of recovery back to normal and finally professionalism of crew.
Scheduling online was super easy! Our tech showed up (early even.. but he called to make sure they was ok). He did a great job on our couch that I thought was a goner! No chemical smell. No smell at all which was the issue!
Roger was great - thorough and courteous. My carpets look and smell great!
Levi did a simply wonderful job!! My carpets in the living room, family room and hall came back to life, looking gorgeous!!
Mike was very friendly and honestly helpful.
Nick was awesome!!!!
Technician was on time, neat, respectful and completed the work quickly and completly.
Zeke was courteous, fair and friendly when he came out to do estimate. The work that was done was excellent and we will definitely use Zerorez for any other business needs we may have.
I do not believe my stairs were properly extracted after cleaning solution was applied, they were soaking wet when’s technician left. I used multiple towels to soak up the water and had fans blowing late into the evening to try and dry out the carpet so damage wouldn’t be done to the wooden structure of the stairs.
There is also clearly a residue remaining in all of the areas cleaned, the carpet is very stiff to the touch. I only had 3 rooms cleaned, and have 3 rooms untouched by zero res as my comparison.
I would request that someone come out and do a water only extraction so that whatever is till on my carpets does not attract soil. I believe this is why your service recommends vacuuming immediately after carpet dries, to try and soften the feel of whatever it is you leave on carpets. I have never had this experience with my regular carpet cleaners, I feel like I fell prey to your advertising.

My carpet looked so clean and new and the old odor was gone!