- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reduces the use of chemicals in our home. The carpets are clean and stay clean longer. The time to clean the carpets is shorter and the drying time seems less.
They work well. Nick who came to our house was great. Did a great job with explaining things and did good work.
Tyler was efficient and explained the cleaning process.
Surprised we had to vacuum after and was surprised how wet it was after.
Easy to schedule, courteous and polite techs, quick process, no residue on carpet afterward!!
Technician was very professional and friendly.
Service was prompt; cleaning was great; guy was friendly and respectful
Clean carpets are soft.
Very easy scheduling process. The gentleman who came to clean was FANTASTIC! He went above and beyond with the entire process! Will definitly be using this company again!
Prompt telephone response and scheduling; accurate time estimates; considerate and professional employees; quality of cleaning. Thank you.
The service technicians were great to work with and the carpets smell better. Would recommend to friends and family and will use again. Thank you!
Prompt availability and arrival; friendly, professional, trustworthy technicians; quick, thorough, high quality work; reasonable prices. I couldn't have asked for anything more.
The carpets look great! The technician was thoughtful and did a great job. The only thing I'd report is that the van leaked oil on our driveway. Fortunately we caught it soon enough and were able to clean it up.
Our carpets look great! Thank you for your service.
Very clean outcome for both tile and carpet. Technician worked Very hard.
We love the high-quality of services that your staff provides. Emphasis is on quality not quantity in that there’s was no rush in making sure that things were done right. We didn’t feel like we were just another customer on a long schedule. Our carpets looked beautiful and we saw all the stuff coming up from our vents which really shocked us that we were breathing that. It was worth every penny we spent. Wish we had done them sooner.
Love working with you folks! It's so easy to schedule an appointment and the people that come out take great care of the house.
I was surprised at the approach of not moving furniture. From past experience all furniture was moved on slides and then sat back on foam squares so the carpet could still dry. Our rep didn't want to move the couches or dressers or beds...even though we offered to do the moving.
We also had one bathroom that was missed.
Great service by Victor!! Very professional! On time, great communication and quality work.
Every technician we have ever had with Zerorez is a hard worker. They go above and beyond to deliver the cleanest carpets they can for us. We appreciate their courtesy and reliability in arriving on time. Great job!
Easy fast and wel done
Friendly and professional serviceperson. Clean carpet after service.
We were very pleased with our service. Very nice young men.
Steve was very thorough and did an outstanding job! My carpet and furniture look new! Highly recommend Zerorez.
The service is just too expensive for me to want to refer it to other people. I’m embarrassed to even admit to my Significant Other how much I spent. It was done well, but having some serious buyer’s remorse. I don’t see enough improvement to be happy with spending that kind of money. I feel like stain treatment should be included in carpet cleaning. That’s kind of why you clean carpets in the first place. There are dents in my carpet now too where the spot cleaning machine was and I’ve vacuumed it several times. I imagine it will be a permanent impression on the carpet.
Pricing was fair. Setting up an appointment was easy. Communication was great through the entire process with the company and the technician the day of service. The results were great. I could really tell there was a huge difference.
I think your people are the best part of your company. So far I have had 3 cleanings and they were all professional and very nice, professional and courteous,
Thank you for coming back to rinse my carpet, and admit there was a failure in your extraction system. I appreciate the honesty, and customer service. Your technician are A+
Service representative did an excellent job!
Fast, friendly and thorough!