- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Levi did a great job, I highly recommend him. Our carpet looks great!
Professional and thorough staff.
The technicians are friendly, professional, and knowledgeable. They answered all of my questions and provided informations and advice on how to care for my rug. The cleaning, I’m home, was very quick and thorough. I am extremely happy with the service and will return, and recommend, in the future.
called abt 20 or so minutes before he showed up.. worked promptly and efficiently. explained process. carpets are clean. Look great. Explained abouteffect of wear places. Nice, polite young man.
My technician was friendly, professional and efficient. It was a very pleasant experience and the carpets look great.
The technician did the job well!
Good communication, prompt, great service and product. Technicians are professional, friendly and respectful of our home. Always leave premises clean. Also, offer helpful tips and suggestions.
Very informative, many options, professional staff. And the best part is the results are amazing!
Wes was very personable and professional!
Professional demeanor, appearance, communication and performance. They protect the interior of my home while cleaning the carpets.
Very professional and worked quickly. Will definitely use your services again and let my friends know of your excellent service.
Very professional and on time.
They are the only company I want cleaning my carpets. I have used them for several years and they are very thorough with the cleaning job and I can trust them to do what I need them to do.
Travis came out to clean our carpets. The carpet cleaning turned out GREAT! Thank you Travis. He was very knowledgeable about his job and was a delight to have in our home. Travis is definitely an asset to your company.
Consistency and courteous staff.
Tell people that there is extra 27 dollar charge for xlarge room when giving them a quote maybe assume a 2000sqft house has a larger than normal living room and quote for it instead of giving a quote of 270 and then it actually being over 300.
The ease of setting up the appointment. Having Nick put on booties before coming into the house and once in the house explaining what was going on beforehand. Nick took his time and did a good job cleaning my rugs. I’ve been using Zerorez the last few years with no regrets.
I would recommend Zerorez to anyone needing their carpets professionally cleaned. Great service, friendly technicians, reliable. We'll keep coming back!
First, the machine to clean the wood floors was broken. Second, the hose and the liquid container were dragged across our front lawn. Within 24 ours we saw the grass was yellow from the hose, and the container created a 2' x 2' dead space in our boulevard. My husband has an immaculate landscape and turf to match. We are very disappointed with the damage to our lawn. The attitude of Levi's boss with his curt remarks were quite unprofessional.
Everything turned out great.
Prices are fair and my technician was courteous and informative. He did leave a bottle of fabric spray here.
The Zerorez employee worked hard, did a good job, and was very helpful. I would use them again.
I think the Zerorez process is hard to beat! I haven’t used another carpet cleaning company since I first became acquainted with their methods shortly after the company began business in Boise many years ago. I don’t hesitate to recommend them!
You are always super good about keeping in touch and being on time
Your technician was very polite and knowledgeable. I was impressed with him and the carpet cleaning.
Dominic did a great job, our carpets have never looked better since switching to ZeroRes. As a conservation organization I also love that they filter and reuse the waste water. Which is a win for Boise!
I appreciate your promptness, and my tech was very considerate. He listened to my concerns. My carpet looks great.
Nick was quick and efficient. The few stains I had on my carpet are now gone. It is soft and looks amazing.
We vacuumed the carpets the day after you cleaned them with a Hyla water filter type vacuumed. The amount of hair and solids (dirt, filth) was as if the carpet had not been cleaned at all. What you did cannot be called a carpet cleaning.
First name removed H. Last name removed
Trey was very thorough and very knowledgeable! He did a great job and explained everything to us. Also worked pretty hard on a stain we had.
We will definitely use Trey with ZeroRez again!