Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 29, 2022 — Rated 10 out of 10 by Jim Christina Zerorez Boise
What do you like about our products and services?

Service is excellent, the technician, Rico, was great! What else is there to say?

Report a concern   May 29, 2022 — Rated 10 out of 10 by Denise Sheldon Zerorez Boise
What do you like about our products and services?

Perfect job. Thank you

Report a concern   May 29, 2022 — Rated 10 out of 10 by Rod Snyder Zerorez Boise
What do you like about our products and services?

VERY Professionally run business. The Technician did a fabulous job (Stephen) cleaning the carpet. He truly cared that it was done correctly. An employee with his attitude and values are hard to find in today's world. I know this because Ive hired over 10,000 employees.
Thank you
Rod Snyder

Report a concern   May 28, 2022 — Rated 0 out of 10 by A.R. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The carpet is still soiled. You can’t even tell it was cleaned. The sofa had a small smear of yogurt that was ignored. I wiped it with a damp towel and it came right off. I am incredibly disappointed I spent $700 on this service.

Report a concern   May 28, 2022 — Rated 10 out of 10 by T.J. Wilson Zerorez Boise
What do you like about our products and services?

The gentleman that stopped by my house to clean our mattress was great! He was very professional and knowledgeable.

Report a concern   May 28, 2022 — Rated 10 out of 10 by Alexa Cushman Zerorez Boise
What do you like about our products and services?

Justin was so great in explaining the process beforehand and follow up care after. He was conscientious with me working from home while he was here as well. Our carpets look great!

Report a concern   May 27, 2022 — Rated 10 out of 10 by T.L. Zerorez Boise
What do you like about our products and services?

You do not use soap, which attracts dirt and soil.

Report a concern   May 27, 2022 — Rated 0 out of 10 by T.V. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Clean all spots and not make my carpet look black

Report a concern   May 26, 2022 — Rated 9 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

I appreciate the technicians sharing information about cleaning stains or problem areas and how different things work in the process. I learn something new every time.

Report a concern   May 25, 2022 — Rated 10 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

The technician, Justin, was very pleasant and great customer service!!

Report a concern   May 25, 2022 — Rated 10 out of 10 by A.H. Zerorez Boise
What do you like about our products and services?

Very courteous, punctual and the carpets looked great!

Report a concern   May 25, 2022 — Rated 9 out of 10 by H.S. Zerorez Boise
What do you like about our products and services?

Composition of the product is 'clean'.

Report a concern   May 23, 2022 — Rated 10 out of 10 by Kelly Thompson Zerorez Boise
What do you like about our products and services?

The technicians are knowledgeable, thorough, and do a great job. I am on my third cleaning, and I will definitely use them again!

Report a concern   May 23, 2022 — Rated 10 out of 10 by Amy Christensen Zerorez Boise
What do you like about our products and services?

Your guys do a great job and my carpets always look fantastic!

Report a concern   May 23, 2022 — Rated 8 out of 10 by B.G. Zerorez Boise
What could we do to improve?

Area rug cleaning seems spendy with no stain removal

Report a concern   May 22, 2022 — Rated 10 out of 10 by J.K.M. Zerorez Boise
What do you like about our products and services?

We've had our carpets cleaned and our heating vents cleaned. Both techs were really polite and clearly explained that they were doing. The service was well done.

Report a concern   May 22, 2022 — Rated 10 out of 10 by Karen Scott Zerorez Boise
What do you like about our products and services?

Confident my carpet and furniture were cleaned with maximum care and attention. Very pleased with Zerorez service.

Report a concern   May 22, 2022 — Rated 10 out of 10 by A.S. Zerorez Boise
What do you like about our products and services?

Good service. Great results. My carpet looks like new. Micah was friendly and worked hard for the best job ever.

Report a concern   May 22, 2022 — Rated 10 out of 10 by T.V. Zerorez Boise
What do you like about our products and services?

The tech was awesome and the carpet cleaned up great.

Report a concern   May 21, 2022 — Rated 10 out of 10 by Ladawn Kidd Zerorez Boise
What do you like about our products and services?

Setting up appointment was easy and cleaning went well. Levi did a great job and was very courteous and knowledgeable.

Report a concern   May 21, 2022 — Rated 10 out of 10 by Andrea Moore Zerorez Boise
What do you like about our products and services?

Carpets were so clean and fresh! Carpet was very soft after it was dry. Smell was fantastic!

Report a concern   May 21, 2022 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

I appreciate that after I paid for the extra pet enzymes, after my carpet was cleaned I could still smell pet urine. Your company quickly scheduled a second cleaning without charge.

Report a concern   May 20, 2022 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

They are safe and do the job. Dominic is one of the best I have worked with for carpet and vent cleaning. He is professional, attentive to the job and a kind person! I would never hesitate to recommend Zerorez to anyone.

Report a concern   May 19, 2022 — Rated 10 out of 10 by J.A.F.P. Zerorez Boise
What do you like about our products and services?

Very knowledgeable.
Very courteous.
Highly effective.

Report a concern   May 18, 2022 — Rated 10 out of 10 by P.B. Zerorez Boise
What do you like about our products and services?

On-time, good work and fair price.

Report a concern   May 18, 2022 — Rated 10 out of 10 by Oun Ap Zerorez Boise
What do you like about our products and services?

Received a completely professional and thorough cleaning throughout the house, with very friendly service!

Report a concern   May 18, 2022 — Rated 10 out of 10 by T.T. Zerorez Boise
What do you like about our products and services?

The 100% guarantee. I appreciate you coming out to make things right- both techs I had were very pleasant and the one that came out to fix my issue listened and offered up solutions and did a great job.

Report a concern   May 18, 2022 — Rated 10 out of 10 by Terri Smith Zerorez Boise
What do you like about our products and services?

The Steam!! Very conscious of our home inside. The carpets were very clean and not soggy. They dried quickly

Report a concern   May 18, 2022 — Rated 10 out of 10 by Tayler English Zerorez Boise
What do you like about our products and services?

Very professional, friendly and thorough! Even got the slime out of my carpets that i did not think would be possible. Thank you so much!

Report a concern   May 18, 2022 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

clean carpet & job week done


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