- Phone: 208-383-1000
based on 11538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great workers and clean carpets!
The carpets were not left very wet. They finished drying quickly and look fabulous.
Another vacuuming and they looked even better. The workers were kind and courteous.
Very attentive to not dinging or scratching the furniture with their corner guards.
They were on time and worked hard and brought the finished cleaning time in just over
an hour. Very impressive and I’ll make sure and recommend this company to others.
Thank you for clean carpets!!
No chemicals, fresh smell and great cleaning. Travis was very knowledgeable, professional, hard working and polite. Will definitely be using Zerorez again.
Thank you for coming out to fix the issues, very happy now!
Pleasant staff, on time and professional.
Oh my GOODNESS, what can I say about those two, Mike and Travis. Absolutely, hands down the BEST carpet cleaners I have ever had in my entire life (I'm 61, TODAY, and I'm writing this review on my Birthday!)
I couldn't believe the knowledge that Mike has about carpets and solutions and just about everything. And you talk about passion...Travis just LOVES what he does and loves actually seeing his results. He had to have worked on my couch for at least and hour. We took before and after pictures and its incredible. The couch looks BRAND NEW!
I will ALWAYS, and with MY passion, HIGHLY recommend Zerorez and …ask for Mike and Travis too!
Every time we have used Zerorez, the employees have been polite, professional, and efficient. They take care while cleaning the carpets by putting protectors on the corners throughout the house where the hoses might scratch or leave marks. They have always worn protectors on their shoes. Nothing to complain about. Their service has always been simple and straightforward and they get the job done, often being able to come out a day or two after calling them for an appointment.
Great job! My carpets look great. The technician was knowledgeable, thorough and efficient. I also appreciate the referral for getting my carpets stretched before cleaning. Thank you.
The carpet serviceman was very professional and kind. He worked really hard and did an excellent job. He also suggested that I have my stairs cleaned which was a great recommendation they look so good. I am so pleased with the entire process and my carpets look fabulous. I Highly recommend this company. I will always use them in the future. 10 points out of 10. Thank you! First name removed
It was quick and the service man did NOT pressure me to add on to services that I had already agreed to.
Results were great, product left no residue, staff was professional and clear about expectations.
the guys were very professional and friendly. The carpets look great.
Since the carpet has dried you can't really tell it was ever cleaned. High traffic areas and pet areas look just as they did before the carpet was cleaned. We have used ZeroRez h
exclusively for our carpet cleaning for years and our carpets have never looked this bad after a cleaning. I'm not sure the technician paid much attention to detail as this was the fastest carpet cleaning we have ever had compared to other cleanings in the past. I would like a different technician to come out and touch up the high traffic and pet areas please.
over the years we have hired many companies to clean our carpets. We will never use any company other than Zero Rez ever!!!!!!! Hands down, they get your carpets clean and their employees are fast, polite, very competent. We highly suggest you check them out. You won't be disappointed!!!
Reliable and friendly service
No residue and quick drying.
You show up on time and do a great job. Thanks!
No chemicals, affordable ,good service.
I liked the timely arrival and the quality of work. I especially enjoyed the technician Cory.
This is the second time we used zerorez. The first we were very happy and that is why we went this direction again. We have dogs and realize they pee in the house, that has not changed in the 14 years I have lived in the home. Last time the carpet was dry in a matter of hours and we put the furniture back. This time it is still wet in spots and we have had the heat up and fans running to dry it out. didn't feel it came out as clean this time as last either. Just very disappointed and will probably go in a different direction next time.
Levi's represents his company quite well. He articulates responses professionally to our questions and his top-notch customer service.
Prices this year were high.
Having carpets look cleaner longer.
Having a tech showing up on time, being clean cut, and knowing the products, and processor cleaning.
Very professional.
Only use C Last name removed to promote bus.
When spots on my carpet remained, you did not hesitate to return to fix the problem.
Dominic did a wonderful job and was very professional. I like that they do NOT use harsh chemicals. They also use high powered fans to help dry the carpet.
My expensive chair was done carefully and it looks like new. I will use Zerorez again.
Additionally, they will return for free if there is an area you want redone.
I’ve used three other companies and will always use Zerorez if I can request DOMINIC!!!!
It’s a great company.
The employees are very nice and courteous. Do a great cleaning job.
Excellent technician! Couches and carpets looked and smelled awesome!
Great customer service and knowledgeable staff
They were timely and did a great job
My carpets are really clean after having Zerorez. One room of carpet was really dirty and it came out looking good.