- Phone: 208-383-1000
based on 11583 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks and feels clean. Was fast and dried very quickly. Looks great!
The high traffic areas just off the entry and the hallway thresholds to the master bedroom and to the laundry toom looked worse after the cleaning, much worse. The technician pretreated those areas 2 or 3 times. Now those areas are enlarged and looks like coffee had been spread around, what a mess. I have talked to your call center manager and have you scheduled to come back on Friday. Hopefully it can be remedied. I didn't expect perfection but certainly didn't anticipate it becoming worse. The rest of the carpeting looks fine; just the pretreated areas look bad, very bad!
THE CREW WAS FINE BUT THE CLEANING JOB WAS NOT.
That no chemicals are used.
That it is quick drying.
Quick and the tech was very nice
no soap,it dried faily quick and you did a pretty good job of cleaning the spots
it gets the job done and no harsh chemicals in a timely manner
safe, residue free, fresh smelling, leaves carpets super clean without harmful and toxic chemicals
Quick and personnel were polite and professional
The technician was very good, I'd give him a 10 plus. The carpet dried much faster than we thought it would, and we were very pleased. We have builder grade carpet, but it cleaned up very well, and we will definitely use you again!
The floor tech, Josh, did an excellent job. Very impressed. Will definitely use you again.
The company was easy to work with, courteous and on time. The carpets look great and we are anxious to see how they retain their cleanliness. Excited not to have the chemical residue left on the carpet.
Thanks, our carpets came back to life and everything looks great.
Products are exceptional and your service is first class
I thought that more of the small furniture would be moved and there is an area in the bed room that did not get clean
The work...the people, etc.
Friendly, competent guys who did a great job cleaning my carpet (and they didn't try to sell me on more services than I wanted). Couldn't ask for anything more or better.
I like that the process doesn't require soap. The technicians have always been very nice and professional.
Our carpets look very clean. Thank you for a great job.
my carpets look great
My carpets look awsome!!!
dries fast and no detergents...
Very professional and promt. Thanks Dave we will be loyal customers.
Does a great job and dries in a short period of time.
The pet treatment was pretty expensive.
How quickly it dried
Professional and courteous. Did everything they said they would from phone calls in advance, to showing up on time, to quality work and care and concern for my home which is almost unheard of these days. I will use Zerorez in the future!
The prompt service was nice
Professional, on time, thorough, ensured we were satisfied before they departed, and left no mess. We will use Dave again for our carpet cleaning!