- Phone: 208-383-1000
based on 11482 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We still have spots on the carpet.
My carpets are very nice and fluffy. Almost feel brand new once again.
Professional, knowledgeable servicemen. I love that it's green cleaning without chemicals. Fantastic results! I'm extremely satisfied with the end results and will highly recommend ZeroRez to others.
How quickly the carpets dry is a plus and no chemical odors.
Everything
carpet cleaning was very affective service was great no chemical smell and short dry time
On time, as promised, with quick thorough cleaning by polite, knowledgeable technician.
Very clean
Great customer service. Tech was awesome and explained the whole process and did a very thorough and great job.
Prompt and courtesy
I like the EXCELLENT JOB your Employee's do!
Your product is your cleaning service which gets an A+
Your service is how well your Employee's do the job.
I have used ZEROREZ 4 times now and everytime it has been a wonderful expierence-Thank you
Young Mr. Browning is personable, friendly, professional, and courteous. A wonderful representative for your company.
Friendly professional tech and clean carpet at a great price
got the stains out and wet dog smell from former owners
professional results and friendly, professional technician
We really liked your service. The tech was on time, professional, very nice and personable and we felt he was very knowledgeable. He did an excellent job on our carpets. In the past when when getting our carpets cleaned they get in, make one pass over the carpets and are done. This tech worked VERY hard to get our carpets cleaned and explained about the areas that didn't clean up like he would have liked and recommended other cleaning solutions. We were very impressed with him and ZEROREZ. We will definitely use your service again and will recommend to others.
Thanks again for a great job.
Tim & Name removed
4736 Cochees Ave
I really like the staff who come to do the work. Both times the person has been professional and thorough.
I also like the shorter length of time it takes for carpet to dry.
They do an excellent job on the carpets and the carpets look like when they were new 4 years ago
Servicer wore booties
Using no chemicals or detergents to clean my carpet is fantastic, and the carpets look great!
You did an acceptable job, but I didn't see much difference from the other carpet cleaners I've had before. I will probably have you come again just because I don't like all the chemicals left in the carpet. I don't have time in my schedule for you to come to my home again right now.
Thanks
Carl was professional and personable!
First and foremost was the young man who did the work. He's a great representative for your company. He smiled the entire time and was very pleasant all while he was working. Any questions or concerns that I had were taken care of very personably and professionally. The work he did was absolutely a 10+. Even my wife, who I must say has very high expectations when she pays for a service, was as impressed as I was. Thanks so much for the work done and the professionalism shown by this young man. (I'm sorry that I don't know his name.)
Sincerely,
Ken Ramage
I like the fact that there are no harsh chemicals involved and my carpets FEEL and LOOK clean!
The owner of the house I was renting charged me to pay another company to clean the carpets after your company was done.
The guys (Dave and Chad?) were great. Very professional. I appreciated the method used since no chemicals are advertised. That said, main living area that was done wasn't as claen in the traffic areas as I had hoped. The carpet is getting 10 years old and will be replaced this spring / summer. Thanks.
Quality and Service
The call center (I don't think it's local) told me I could have a specific tech do the job. A friend in my office informed me 3 days prior to my appt that the tech wasn't working the day of my cleaning. I called the call center, and then the local owner called and said he'd be the person to do the job, the other tech did not work that day. Then someone else (not the owner) showed up on my doorstep. I don' appreciate being misled. I don't think they did a better job than another company. I was trying to support a local business, but I didn't care for the handling of the process.
Great techs; great results
the carpets were very clean,and you were able to set up an appointment quickly