Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11583 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 14, 2015 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Always on time, friendly and do an excellent job.
Report a concern   January 14, 2015 — Rated 10 out of 10 by Mike Reineck Zerorez Boise
What do you like about our products and services?

Cleans well and no smell
Report a concern   January 14, 2015 — Rated 10 out of 10 by D.F. Zerorez Boise
What do you like about our products and services?

Outstanding
Report a concern   January 14, 2015 — Rated 10 out of 10 by M.N. Zerorez Boise
What do you like about our products and services?

The carpets look amazing
Report a concern   January 14, 2015 — Rated 10 out of 10 by M.M.H. Zerorez Boise
What do you like about our products and services?

I love that Zerorez not only cleans our carpets but does it without chemicals and is pet friendly and your customer service is exceptional!
Report a concern   January 13, 2015 — Rated 10 out of 10 by Travis Culbertson Zerorez Boise
What do you like about our products and services?

Technician was clean and professional in appearance which means he takes his job and position serious.
Report a concern   January 13, 2015 — Rated 10 out of 10 by H.L. Zerorez Boise
What do you like about our products and services?

After years of trying other companies I am now a devoted customer. My carpets are cleaner, easier to spot clean, smell great & I love that no detergents or chemicals are used. Technician Josh Toth did a fantastic job in a very professional & personable manner.
Report a concern   January 13, 2015 — Rated 10 out of 10 by Kathy A. Olson Zerorez Boise
What do you like about our products and services?

Nick was great to work with, he really went above and beyond in working with my schedule! My Dad was there to let him in and he was so impressed that he said he will be calling Nick next time he needs his carpets cleaned! I'm very picky about who I let clean my carpets but I can't say enough about how wonderful they looked when he was done!! I highly recommend Zerorez and in particular Nick!!
Report a concern   January 12, 2015 — Rated 10 out of 10 by Junelle & Ben Nava Zerorez Boise
What do you like about our products and services?

Corbin Robinson was very knowledgeable about carpet and did a great job explaining the Zerorez benefits. Really pleased with how my carpet has looked in the days after as well as how quickly my carpets dried.
Report a concern   January 12, 2015 — Rated 10 out of 10 by C.V. Zerorez Boise
What do you like about our products and services?

I was very impressed with Nate the technician and my carpets look wonderful!!!
Report a concern   January 11, 2015 — Rated 10 out of 10 by Dave Warren Zerorez Boise
What do you like about our products and services?

I like having clean carpets. The gentlemen who did the work were very polite and prompt.
Report a concern   January 10, 2015 — Rated 9 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

I like that there are surfactants I n the water that will eventually start attracting diet and make your carpetappear more dirty.
Report a concern   January 9, 2015 — Rated 10 out of 10 by H.M. Zerorez Boise
What do you like about our products and services?

Fast and Friendly service with a great result
Report a concern   January 7, 2015 — Rated 10 out of 10 by P.P. Zerorez Boise
What do you like about our products and services?

That you quick to come back and redo a spot that needed more cleaning..
Report a concern   January 7, 2015 — Rated 10 out of 10 by Deann Robb Zerorez Boise
What do you like about our products and services?

Our furniture and carpets look wonderful
Report a concern   January 7, 2015 — Rated 10 out of 10 by J.E. Zerorez Boise
What do you like about our products and services?

Communication, prompt service, and quality work at competitive prices.
Report a concern   January 6, 2015 — Rated 10 out of 10 by J.L.I. Zerorez Boise
What do you like about our products and services?

Friendly, professional staff, give good advice when asked, good price for work done. Can get back on carpet sooner than with some cleaning systems.
Report a concern   January 6, 2015 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Gets out stains on traffic areas.
Cleanliness.
Easy to make appointments, and you are prompt.
Report a concern   January 4, 2015 — Rated 2 out of 10 by P.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I still have an area that has marshmallows still in the carpet. I need you to come back and redo that area. I told Nick that the area had marshmallows and that it needed to be hit heavy there. If you can please give me a call to reschedule that area to be cleaned again at Phone number removed that would be great.
Report a concern   January 4, 2015 — Rated 10 out of 10 by Bill Hoover Zerorez Boise
What do you like about our products and services?

THE PROCESS IS GREAT AND JOSH IS A REALLY A ASSET TO YOUR COMPANY
Report a concern   January 4, 2015 — Rated 10 out of 10 by M.G. Zerorez Boise
What do you like about our products and services?

Odor free and easy drying.
Report a concern   January 2, 2015 — Rated 10 out of 10 by V.D. Zerorez Boise
What do you like about our products and services?

Techs. were friendly and knowledgeable.
Report a concern   January 2, 2015 — Rated 6 out of 10 by K.J.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

We have always like Zerorez. We miscommunicated on a stain in one of the bedrooms. Not Zerorez fault. However since we're out of town I sent someone to see if they could remove the stain. While the stain is set, and probably won't come out they reported back that the cleaning cloth came back filthy gray with dirt from elsewhere on the carpet. Unfortunately we were not able to be there when Zerorez did the work, nor confirm what third party was reporting so I hold myself accountable for miscommunication and lack of verification. But the whole incident didn't set well with us. We'll used Zerorez again, and will "trust but verify."
Report a concern   January 1, 2015 — Rated 9 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

I absolutely love that there were no chemicals and no soap residue left behind!
Report a concern   January 1, 2015 — Rated 10 out of 10 by J.F. Zerorez Boise
What do you like about our products and services?

Tech was great! Sales lady was great! All around great experience
Report a concern   December 30, 2014 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Our cleaner, Nick, was very professional. I love how the products used are child and pet friendly.
Report a concern   December 30, 2014 — Rated 10 out of 10 by Lana Friederich Zerorez Boise
What do you like about our products and services?

Very personable employees
Report a concern   December 28, 2014 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

The two gentlemen that showed up were very professional and did a great job. We would gladly recommend, to all our friends, Zerorez!!!
Report a concern   December 28, 2014 — Rated 7 out of 10 by C.H. Zerorez Boise
What could we do to improve?

I now have a spot on the top os my stairs which was not there before have a service rep call me for this area.

Carole
Report a concern   December 28, 2014 — Rated 9 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

Zerorez do not use harsh soaps and kills bacteria. They are friendly, informative and answered all of my questions.

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