Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11583 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 18, 2015 — Rated 10 out of 10 by T.A.C.E. Zerorez Boise
What do you like about our products and services?

Prompt, courteous service. I liked the non-chemical process.

Report a concern   February 16, 2015 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

Honored Guarantee.

Report a concern   February 16, 2015 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Scheduling was easy, same day service, reasonably priced, coupon easily honored, technician was polite and friendly yet businesslike, careful around walls and furniture, natural products, job done in hour and half. Will definitely use this company again and will also recommend to friends.

Report a concern   February 16, 2015 — Rated 10 out of 10 by C.C.M. Zerorez Boise
What do you like about our products and services?

Excellent job cleaning my chairs and rug. Nick, who cleaned my chairs, is very proficient in his work, and courteous in his demeanor.

Report a concern   February 15, 2015 — Rated 10 out of 10 by E.S. Zerorez Boise
What do you like about our products and services?

Very pleased with your services and the products used to clean up some dog urine. Also very pleased with the two men that came to perform the cleaning.

Report a concern   February 15, 2015 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Techs were knowledgeable. The price was right. The technicians under promised and over delivered! They got up some scentsy candle wax that was in the carpet. I tried everything myself and couldn't get it. I will call them back for my upstairs in a couple of months.

Report a concern   February 15, 2015 — Rated 10 out of 10 by A.G. Zerorez Boise
What do you like about our products and services?

Awesome sauce! Our carpets were clean and feel so fluffy!

Report a concern   February 13, 2015 — Rated 0 out of 10 by S.L. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I have a very small house with small living areas. My home is 4 bedrooms at 1600 square my mothers home who you serviced is 3800 sq ft. For her to get 4 area was 99 dollars during your January promotion. My rental which I've had cleaned several times cost me 115 for four areas that wasn't quite four areas a very small hallway, small living room, one bedroom and the stairs. I was charged an additional amount for the stairs which seems unreasonable when I was stretching to get a fourth free area using the small hallway. I feel like I very much overpaid.

Report a concern   February 11, 2015 — Rated 10 out of 10 by Bill Shaffer Zerorez Boise
What do you like about our products and services?

smells clean, dries quickly

Report a concern   February 11, 2015 — Rated 10 out of 10 by Heidi Mikel Zerorez Boise
What do you like about our products and services?

Excellent cleaning & over the top professional service from your employees.

Report a concern   February 10, 2015 — Rated 8 out of 10 by B.C. Zerorez Boise
What could we do to improve?

be more conscientious of guests we hade a very upset guest becouse her room door was left open i all noticed menny more doors wher left open over nite when i asked the tec he was not conscientious to the fact

Report a concern   February 9, 2015 — Rated 9 out of 10 by N.S. Zerorez Boise
What do you like about our products and services?

Our carpet looks great! Our guy spent over 3 hours getting all the dog pee out now our 16 month old grandaughter can play on the living room floor!! Your company is a true blessing. Thank you mrs Last name removed

Report a concern   February 9, 2015 — Rated 10 out of 10 by Melinda Hughes Zerorez Boise
What do you like about our products and services?

I like that you do not use any chemicals, soaps or shampoos. Alkaline water is as pure as you can get.

Report a concern   February 9, 2015 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

Our carpets came out smelling fresh and looking amazing.

Report a concern   February 8, 2015 — Rated 10 out of 10 by E.H. Zerorez Boise
What do you like about our products and services?

Your technicians try harder than any others that have cleaned my carpets. This one did a fine job on carpet that is clearly past its prime.

Report a concern   February 7, 2015 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

nice and friendly, careful, loved the looks of our carpet and the softness. Yes, I would recommend you to family and friends, and already have!! Thanks again, Wayne and First name removed Clements

Report a concern   February 7, 2015 — Rated 9 out of 10 by G.F. Zerorez Boise
What do you like about our products and services?

friendly and professional ,great job.

Report a concern   February 7, 2015 — Rated 10 out of 10 by Patty Hickey Zerorez Boise
What do you like about our products and services?

Everything!

Report a concern   February 6, 2015 — Rated 8 out of 10 by K.T.M. Zerorez Boise
What could we do to improve?

Keep doing what you are doing.

Report a concern   February 5, 2015 — Rated 10 out of 10 by L.J. Zerorez Boise
What do you like about our products and services?

Professional technicians with attention to detail.

Report a concern   February 5, 2015 — Rated 9 out of 10 by B.B.T. Zerorez Boise
What do you like about our products and services?

Service is prompt, polite and efficient!

Report a concern   February 5, 2015 — Rated 10 out of 10 by E.C. Zerorez Boise
What do you like about our products and services?

I thought the service man (NICK) was very business like and was extreamly profosable
and I will tell all my friends and business friends about how great your service and
product is

Report a concern   February 5, 2015 — Rated 5 out of 10 by B.J. Zerorez Boise
How did we disappoint you and what can we do to make things right?

When I got home the the kitchen floor was sticky to walk on. also had to small chairs in bedrooms that were not moved for cleaning the carpet were they were. That is why I gave you this rating

Report a concern   February 5, 2015 — Rated 9 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

I had to call you to come back to redo part of my living room and it looks much better now. Nick, (I think that was his name) also got out a couple of spots in the carpet upstairs that the first guys did not get out. Thank you for coming back and taking care of the problem areas.

Report a concern   February 4, 2015 — Rated 10 out of 10 by Ruth Hyde Zerorez Boise
What do you like about our products and services?

Less chemicals, quick and efficient, very speedy appointment, technicians were knowledgeable, careful and efficient.

Report a concern   February 3, 2015 — Rated 9 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

You do a great job of cleaning without leaving a residue. Your service people have always been courteous.

Report a concern   February 2, 2015 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

He was good and the service was pretty quick and all the spots came out of the carpet.

Report a concern   February 2, 2015 — Rated 9 out of 10 by Thomas Berry Zerorez Boise
What do you like about our products and services?

Attention to not damaging house. Corner guards were a nice touch. Friendly and knowledgeable carpet tech had some great tips for taking action when stains occur.

Report a concern   February 2, 2015 — Rated 10 out of 10 by Cindy Hughes Zerorez Boise
What do you like about our products and services?

Service is the best. Had carpets cleaned in June and both the service people were the best. This last time the gentleman was also very nice. You have the best employees.

Report a concern   February 1, 2015 — Rated 10 out of 10 by Sharon Rosen Zerorez Boise
What do you like about our products and services?

It does the job. No more wet carpets, no odors, no extra soap.


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